Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1794 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1169 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1089 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 828 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 809 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2643 reviews)); "management is poor and lazy" ((in 2018 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1320 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 559 reviews)); "A lot of complaints about low salaries which make it difficult to attract and maintain qualified people." ((in 322 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

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Macy's

Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31K reviews

5.0

Oct 13, 2010

Macy's a Great place to work

Pricing associate

Recommend

CEO approval

Business Outlook

Pros

Macy's has great benefits for it's employees and their families.

Cons

Intially the job is only seasonal.

4.0

Jul 20, 2009

Director

Recommend

CEO approval

Business Outlook

Pros

Work / life balance Professionalism of managment and team members Openess of sebior managment Creativity and innovation Autonomy Dress code Discounts

Cons

Silos - departments didn't work as a whole Technology - still working with slower software / systems Work environment - some of the of the offices not very current

5.0

Oct 25, 2008

Join a team of dedicated professionals create one of America's most exciting shopping experiences!

Creative director

Recommend

CEO approval

Business Outlook

Pros

Colleagues are dedicated and sincere. The human resources department is staffed with employees that really care. Management has been increasingly sensitive to the diverse make-up of their employees. Macy's is an exciting part of American culture. It's iconic special events like Passport, Flower Show, Fireworks and Thanksgiving Day Parade contributes to the community while positively reflecting Macy's brand image.

Cons

Main focus is profit. Although there is some philanthropy there should be significantly more. So many employees it's sometimes hard to be seen as an important individual.

Viewing 31087 - 31089 of 31,093 Reviews

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Join a team of dedicated professionals create one of America's most exciting shopping experiences!

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