Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5751) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1771 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1184 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1091 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 830 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 821 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2615 reviews)); "Poor management and very unorganized" ((in 2030 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1309 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 550 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 319 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Macy's reviews

3.4

52% would recommend to a friend

(31,092 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (31,092 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

31K reviews

5.0

Jun 25, 2026

Great work environment with occasional busy moments

Online pickup associate

Recommend

CEO approval

Business Outlook

Pros

Great work environment, good pay, ok schedule, good hours

Cons

Not much, just gets busy at time, workplace is hectic sometimes

Macy's Response

1w

Thank you for sharing your experience as an Online Pickup Associate. We're happy to hear you've enjoyed the work environment and schedule. We appreciate your feedback!

3.0

Jun 24, 2026

Hospitality is above all else

Cosmetics counter manager

Recommend

CEO approval

Business Outlook

Pros

Really fun team depending on who's around you.

Cons

Can definitely have a catty vibe if you work in a commissioned area like cosmetics or fragrances. Company currently values the customer above ALL else, they get away with just about anything no matter how ridiculous of a request.

Macy's Response

1w

Thank you for sharing your honest experience as a Cosmetics Manager. We truly appreciate your time and feedback.

4.0

Jun 24, 2026

Supportive team, but retail hours affect mental health

Cosmetics counter manager

Recommend

CEO approval

Business Outlook

Pros

Great team to work with

Cons

Retail hours are not the greatest for mental health

Macy's Response

2w

We appreciate you taking the time to leave your honest review working with us as our Cosmetics Counter Manager. Thank you for your feedback!

Viewing 13 - 15 of 31,092 Reviews

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Macy's

Macy's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great work environment with occasional busy moments

Hospitality is above all else

Supportive team, but retail hours affect mental health

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