Does Macy's pay their employees well?

According to anonymously submitted Glassdoor reviews, Macy's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Macy's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Macy's?

52% of Macy's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Macy's 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Macy's?

Sales Associate (5752) , Retail Sales Associate (1408) , Sales Manager (623) , Beauty Advisor (611) , Seasonal Sales Associate (494) , Sales Associate/Cashier (321) , Cosmetics Counter Manager (292) , Manager (280) , Cashier (275) , Sales (261) , Customer Service Representative (260) , Merchandiser (229) , Fulfillment Associate (176) , Visual Merchandiser (173) , Macys Sales Associate (156)

What are the pros of working at Macy's according to real employee reviews?

"Great people to work with who are both technically knowledgeable and eager to help one another." ((in 1771 reviews)); "At my location I have some great coworkers that make it fun to come to work." ((in 1184 reviews)); "Flexible hours and I liked the department I worked in and the associates I worked with." ((in 1091 reviews)); "benefits are good (have to be in a certain position to be eligible tho.)" ((in 830 reviews)); "flexible scheduling (get to choose which department and shifts to work) which was done through an online employee portal" ((in 821 reviews))

What are the cons of working at Macy's according to real employee reviews?

"the pay is low for the amount of work and the store is very messy." ((in 2615 reviews)); "Poor management and very unorganized" ((in 2030 reviews)); "A few of the managers are rude and not as knowledgable as they should be." ((in 1309 reviews)); "No hours Performing other jobs No training Manager doesn’t answer Pay rate not honored from website" ((in 550 reviews)); "low salary no room for growth some employees there for over 30 years with the good positions" ((in 319 reviews))

What are employees saying about Macy's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Macy's layoffs and their outlook for job security at Macy's in 2026.

Macy's reviews

3.4

52% would recommend to a friend

(31,093 total reviews)

Tony Spring

62% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (31,093 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

31K reviews

4.0

Jun 16, 2026

Commission and benefits, but demanding work hours

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Got commission, PTO and medical insurance

Cons

Long time standing and walking, working weekends and holidays

4.0

Jun 16, 2026

macys

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee discount and Flexible schedules

Cons

Dealing with difficult customers regularly

Macy's Response

3w

We're happy to hear about your positive experience! Thank you for taking the time to share your review with us!

3.0

Jun 15, 2026

Fun atmosphere with great teammates, but retail hours are tough

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great teammates. Good discount, fun atmosphere.

Cons

Retail hours. Management is not always very fair in how they schedule employees.

Macy's Response

3w

Thank you for your honest feedback about your time as a Sales Associate. We appreciate your review.

Viewing 25 - 27 of 31,093 Reviews

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Macy's

Macy's reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Commission and benefits, but demanding work hours

macys

Fun atmosphere with great teammates, but retail hours are tough

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