Mary Kay reviews

3.9

72% would recommend to a friend

(1,019 total reviews)

Ryan Rogers

73% approve of CEO

61% positive business outlook

Mary Kay has an employee rating of 3.9 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mary Kay employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Jan 29, 2025

It was great until it wasn't

Recommend
CEO approval
Business Outlook

Pros

It was a stable job with a great culture and promising career growth opportunities—until the pandemic. The benefits were excellent, the business was thriving, and I considered my co-workers my work family. There was a healthy work-life balance, and overall employee morale was high. This was the place I wanted to continue working, constantly learning new skills, putting in extra effort, and taking on additional responsibilities. Through merit, I earned several career advancements. I had envisioned building my career here long-term and eventually retiring with the company. Then the pandemic hit hard. Despite everyone's best efforts to adapt and maintain performance, the damage was done.

Cons

After the pandemic, the company struggled to fully recover. The chosen approach was to restructure and cut budgets, leading to layoffs. Stability disappeared, along with any certainty about the future. Despite these changes, the company remains top-heavy. The culture has become toxic, driven by cliques and favoritism. Success is often based on who you know and whether you are liked. When solutions to problems are proposed, they are frequently ignored—especially if they might upset those who are part of the problem but also belong to the favored group. As a result, issues persist, never truly being resolved. Despite executives' efforts to implement change, they rely on the judgment and opinions of leadership, which are often biased by personal favoritism rather than the actual needs of the business. Another major concern is how layoffs are handled. Employees who were let go were treated like trespassers, creating a sense that they had done something wrong rather than being victims of financial cuts. Adding to the distress, layoffs tend to happen right before the holidays, making an already difficult situation even more painful for those affected.

5.0
Jan 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Love so many things about MK, people, Strategic, well funded, great benefits!

Cons

Keep the MK culture - so rare and this is what makes MK so special.

1.0
Jan 23, 2025

It used to be a great company, while ago

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people are still working there. The business model is sustainable, if applied and managed properly.

Cons

Incompetent management at all levels. Presentation-driven management culture where colorful pictures substitute numbers and facts. Decisions based only on opinions and decision making process is SLOW.

Viewing 49 - 51 of 1,019 Reviews

Glassdoor has 2,437 Mary Kay reviews submitted anonymously by Mary Kay employees. Read employee reviews and ratings on Glassdoor to decide if Mary Kay is right for you.