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      McDonald's

      Engaged Employer

      McDonald's reviews

      3.6

      60% would recommend to a friend

      (144,787 total reviews)
      avatar

      Chris Kempczinski

      71% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Senior management

      3.1

      Compensation and benefits

      McDonald's has an employee rating of 3.6 out of 5 stars, based on 144,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The McDonald's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Gastronomie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      145K reviews
      3.0
      Aug 11, 2008

      McDonald's, so so

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place is like the easiest place to get a job. They work with you when it comes to scheduling, so it's a prtty good place to work as a second job, or if you're going to school. Also, since there arent hundreds of employees, and the average restaurant is not that large, you almost become like a family

      Cons

      Customers walk in the door thinking that all of the employees are idiots because they work at mcdonalds. The benefits are not that great. It also gets very greasy in the back. Another thing is the smell, it seems to take about 2 showers just to geet it off of you. Pay sucks. They also tell you that you get quarterly evaluations and you get raises accordingly. That's a lie.

      4.0
      Aug 10, 2008

      High expectations but great rewards

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are lot of growth opportunities, employees get to learn many aspects of the business if they are inclined to. They promote from within. Management communicates often and share feedback with team. Corporation keeps a tight lid on restaurant by performing announced and unannounced inspections. McDonald's also has a mystery shopping program where unknown shoppers come into the locations to evaluate service and cleanliness based on McDonald's requirements. Franchises may have slightly different rules than the McCop Co stores but in general it's basically the same. McDonald's offers fantastic rewards to employees who go the extra miles: cash prizes, trips, gifts, certificates and pins. Many contests are held through the year to increase productivity and maintain morale.

      Cons

      In the restaurant, managers/staff are on their feet all day. McDonald's rules and policies must be strictly followed. That can become a hassle. Many times customers can be rude and downright impossible but managers must keep a cool head and exceed expectations. Dealing with high turnover in the restaurants can put a lot of stress on managers who must figure out a way to keep service at a high levels regardless of staff count. Another downside can be minimal increases at review times, especially if organization is not meeting their numbers. Customers who complain unecessarily do not realize the strain put on the team.

      5.0
      Jul 7, 2008

      "McDonalds of Levelland, A great place to make money, friends and a long and fulfilling career."

      Crew trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      McDonalds is a very great place to work, well at least in Levelland Texas. Our managers are the most trained managers in the area. Our store is known for its quality and producing the most successful employees. Almost all of the staff is committed to excellence and to provide the optimum customer experience. Us employees are treated very well and are payed to our abilities. Our owner is very generous in providing days off and he also gives us good pay. There is also an opportunity to make friends. When us employees have a issue the managers and owner take care of it promptly. This is one of the best places to work for.

      Cons

      There are really no down sides for working at McDonalds, well I cant think of any.

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      Glassdoor has 186,179 McDonald's reviews submitted anonymously by McDonald's employees. Read employee reviews and ratings on Glassdoor to decide if McDonald's is right for you.