Meraki Network Support Engineer II reviews

4.5

99% would recommend to a friend

(69 total reviews)
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Lawrence Huang

99% approve of CEO

96% positive business outlook

Network Support Engineer II employees have rated Meraki with 4.5 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Network Support Engineer II professionals have an excellent working experience there. Meraki is rated in line with the average (within 1 standard deviation) by Network Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

69 reviews
1.0
Oct 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefits. The benefits would be the best part Free snacks and lunches were also pretty great

Cons

Lack of: career path cross functional department collaboration fraternity style culture Lack of transferrable knowledge

1.0
Sep 5, 2020
Recommend
CEO approval
Business Outlook

Pros

- No Pros in this job. - So called "free food" is not a pro as they basically pay bare minimum salary to afford basic necessities in life.

Cons

- No career growth, all you will learn in this job is taking packet captures. - Pay is garbage for bay area. You CANNOT afford a studio apartment in less than one hour from the office. People here get raises when they get there H1b visa(as law required them to pay a certain wage) as these people take advantage of the immigrant labor and pay them garbage money to work in Bay area. - Product has only one thing going for it, simplicity. Your skill sets as Network Engineer are non-existent. - Only work for this company if you are currently flipping burgers and need an entry level job in IT.

1.0
Jul 7, 2020
Recommend
CEO approval
Business Outlook

Pros

- Free food in the office - Nice view - Simple product to deploy and configure - Lots of snacks and sweets

Cons

I've been working at Cisco Meraki support team for about 2 years. As an Indian, I talk to other Indians in the office in my mother language (Hindi) during my break or lunchtime. However, once when I was talking to my Indian colleague at my desk during lunch, I was interrupted by my manager (Who doesn't understand Hindi) and they ask us "What are you two talking about?". At first, I thought they are just curious because they don't understand the language; but this happened to other Indians in the team and they were questioned why they speak in Hindi with each other. A few days later, they re-arranged everyone's desks in the team and didn't let any Indians sit next to each other. When I asked the reason for the new arrangement, I was told "this encourages everyone to speak in English so we can work better together". That worried me a lot and raised my concern in my one-on-one meeting with my manager, but I was told this is a decision made by the senior management and it's a done deal.

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Meraki Response
5y
Thank you so much for bringing this to our attention. At Meraki, all of us are responsible for stewarding our culture of inclusion and collaboration. We pride ourselves on being actively conscious of the impact we have on those around us and are constantly working to be a place where each and every one of us can bring our whole, authentic selves to work. As such, we would never discourage ANYONE from speaking in their native language. Additionally, all of our decisions regarding our office environments are done with the goal of fostering communication, collaboration, and teamwork for everyone across the organization. We have raised your concern to our senior leadership, but also encourage you to reach out to our ethics team, which you can do safely and confidentially. Thank you again for bringing this to our attention. Your feedback helps raise awareness and makes us all better Merakians.
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