Meraki Network Support Engineer II reviews

4.5

99% would recommend to a friend

(69 total reviews)
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Lawrence Huang

99% approve of CEO

96% positive business outlook

Network Support Engineer II employees have rated Meraki with 4.5 out of 5 stars, based on 69 company reviews on Glassdoor. This indicates that most Network Support Engineer II professionals have an excellent working experience there. Meraki is rated in line with the average (within 1 standard deviation) by Network Support Engineer II professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

69 reviews
5.0
Apr 3, 2023

N?A

Recommend
CEO approval
Business Outlook

Pros

work balance home office perks

Cons

not too many opportunities to grow

4.0
Mar 13, 2023
Recommend
CEO approval
Business Outlook

Pros

From what many of my peers tell me, I joined at a very great time to be in Support. Call volume is about 4-6 calls per day (half of which are mostly over in 10-20 minutes). Most customers are really nice, I always felt that the training always came in handy when running into the occasional bad egg. Remote work is also great, management also tries their best to help you reach your career goals.

Cons

The way the method of getting a raise is formulated doesn't make sense for most Network Support Engineers to stick around or move to High Touch. Most of support will either move into another department (if they have the right skillset) or leave Meraki to go work at a F500 as a resident network engineer.

Viewing 19 - 21 of 69 Reviews

Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.