Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Meraki

      Part of Cisco

      Engaged Employer

      Meraki Network Support Engineer reviews

      4.6

      99% would recommend to a friend

      (59 total reviews)
      avatar

      Lawrence Huang

      99% approve of CEO

      99% positive business outlook

      Ratings by demographic groups

      Network Support Engineer employees have rated Meraki with 4.6 out of 5 stars, based on 59 company reviews on Glassdoor. This indicates that most Network Support Engineer professionals have an excellent working experience there. Meraki is rated in line with the average (within 1 standard deviation) by Network Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      59 reviews
      1.0
      May 8, 2022

      Toxic workplace

      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The lunch perks are nice

      Cons

      It is nearly impossible to get a pay raise at Meraki. I worked or 3+ years and was treated as a disposable call center agent. Please avoid Meraki support if you're looking to build a meaningful career. As you progress, you will be forced into the high-touch call queues, and will not be given any compensation for it.

      2.0
      Apr 30, 2022

      Underpaid and Under-appreciated.

      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work: employees have the option to be in office or work from home Free breakfast, lunch, and snacks while in office. Great position if you are seeking an entry level networking role to get your feet wet. Cisco certifications are covered by the company.

      Cons

      Great chance of being underpaid. I would find myself training new people that made more than myself, although I was in a Senior Engineer role. Constant back to back calls with very little room to release to work on cases. May find yourself working before or after work on cases just to stay afloat. No bump in pay when being moved from regular support to Sr Eng Support. Takes way too long to get bonus weekend pay paid out. Sometimes can take months before seeing the pay.

      3.0
      Mar 15, 2022

      Good place to learn networking knowledge but lots of areas to improve

      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fast place to learn all the networking concepts - You will be on a fast track to learn FW, SD-WAN, Switching, Routing (Mostly static), Wireless knowledge which will be helpful in future roles - Work culture is good - Teams are supportive and you won't be alone with the issues - We used to get Free Lunches when we were in the office

      Cons

      - No real salary raise, I only got 1 salary raise in 3 years and it was 6% - No appreciation for the amount of work - Constantly forced in the queue - Talent retention is bad - Company is okay with letting go of old employees and hiring new ones with a huge salary compared to one who left - Hiring rate for the new employee is very bad

      Viewing 25 - 27 of 59 Reviews
      Related searches: Meraki Network Support Engineer jobs | Meraki salaries | Meraki benefits | Meraki Network Support Engineer interviews
      Meraki reviewsMeraki Network Support Engineer reviews

      Glassdoor has 786 Meraki reviews submitted anonymously by Meraki employees. Read employee reviews and ratings on Glassdoor to decide if Meraki is right for you.