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      Meta

      Engaged Employer

      Meta Customer Service Representative reviews

      3.4

      1% would recommend to a friend

      (12 total reviews)
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      Mark Zuckerberg

      100% approve of CEO

      95% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      2.7

      Career opportunities

      2.1

      Work/Life balance

      1.2

      Culture & values

      1.1

      Senior management

      1.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      3.0
      Jan 14, 2021

      CS REP

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job perks such as free canteen meals

      Cons

      The customers can be awful abusive

      avatar
      Meta Response
      5y
      Thank you for your contribution to growing Facebook and for all your input into championing the customer experience on our behalf. I appreciate the time you took to write this review which will help us keep focused on areas we can continue to improve and thank you for the shout out on some of our benefits. Much appreciated. Sincerely, Declan
      Viewing 10 - 12 of 12 Reviews
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