Meta User Operations Analyst reviews

3.0

39% would recommend to a friend

(65 total reviews)
avatar

Mark Zuckerberg

30% approve of CEO

11% positive business outlook

Analyst, User Operations employees have rated Meta with 3.0 out of 5 stars, based on 65 company reviews on Glassdoor. This indicates that most Analyst, User Operations professionals have an average working experience there. Meta is rated 22% below average by Analyst, User Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

65 reviews
3.0
Mar 31, 2023

It's getting weird

Recommend
CEO approval
Business Outlook

Pros

The people are great! Interesting tech - lots of UXRs to learn from.

Cons

Too much redundancy plus these delayed layoffs is making some folks be territorial and aggressive in the name of efficiency. It's disappointing.

2.0
Jan 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Incredible benefits and amenities, wellness reimbursement, the most beautiful campus that has ever existed, the best food in the sector, the opportunity to do some interesting, if totally meaningless, work. Before Cambridge Analytica, there was a real magic to the place. Mark is a genuinely generous person and I think he actually does care about employees (though he's indifferent to users). I was impressed time and time again with his commitment to staff at all levels, not just FTEs but facilities staff, security - during Covid he really wanted to create safety for everyone at Meta and he put his money where his mouth is. Honestly - legendary behavior. I'll never forget how he showed up during the beginning of the pandemic. I believe the pain he expressed at having to layoff staff was real. Also, though Meta isn't perfect, it does the best job of having an authentic conversation around DEI that I have ever seen. I learned a lot during my tenure there and grew as a person. I think my time at Meta was critical to helping me develop a more nuanced, deeper understanding of allyship and giving deeper focus to my inner work. I've never been able to say that about any other employer.

Cons

I've never seen human beings treat each other like this before and I came from IB. My org was hyper political and cutthroat, it's not a safe environment. The PSC process was described on Blind as "performance theater" and that stuck with me because it's so painfully accurate. Mark's heavy-handed style and the broken incentive system has created a learned helplessness. The product strategies are so asinine (often coming down from Mark himself) it's impossible to take them seriously, but dissent can be very dangerous. As a result, very few at Meta are invested in the products nor do they believe in Mark or the vision. Every leader I know within my former org is simply grinding out another quarter of TC, there's no real passion or even basic integrity. Underneath the toxic positivity and fake love for the products there is only political maneuvering, no real product vision. Many teams are hyperpolitical, some of the worst people I've ever met in this industry have done extremely well at Meta. The culture openly rewards sinister behavior, there is evidence that managers who show they're willing to damage people in pursuit of a goal will be rewarded. The workload is insane, during Covid we were expected to do a regular 70 hour week for months on end. I was told by my manager that to pass PSC I needed to prioritize Meta over my health. HB1 visa holders in particular are exploited with overwork. I've never worked at a company where someone committed suicide during the workday. Meta is a completely self serving company. There is zero focus on the user. As the "Meta/Metamates (barf)/Me framework was announced I had to laugh - where's the user in all this? Who is Meta serving? Its advertisers and itself. Inefficiency is a point of pride. At one point a C level bragged that they had dozens of designers working on some small aspect of some logo, as if this was a good thing, like they had been really thorough. It was embarrassing and emblematic of the bloat.

5.0
Nov 16, 2022

Meta

Recommend
CEO approval
Business Outlook

Pros

It is very collaborative and friendly

Cons

it ha no cons expect you need to work hard!

Viewing 13 - 15 of 65 Reviews

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