11y
It is unfortunate that you feel this way and it reflects something missing within us that we let it get to this point. In fact, if you are still with us, I would definitely want to spend the time, if you allow, to talk to you and understand how we can improve. If you reach out to HR, they will connect you with me.
Having said that, though, I have to say that this review is a little unfair overall.
It is clear that somehow we have not been able to address issues that you must have raised (in issue trackers, or to HR). So, your feedback (on there being no one listening to you and issue trackers not working) is understandable. Although, let me assure you, that issue trackers are tracked very seriously by the groups responsible for them.
Other than that though, some of the other points seem to be angry reactions. For instance, the youngest member of the senior management team has 12 years of experience; the oldest has over 30 years. Yes, some of them look young, but they are not. In any case, the years of experience is not the only driver of someone's capability.
And long working hours is also something that is also an unfair generalization. On average, the majority of Nagarro works 8-9 hours a day (just see how empty the offices are after 7 pm). However, there are always times when you have to put your back into it, but these are short bursts and pretty much happen in any IT organization in the world. If you are working 90-100 hours per week consistently, then there is something wrong and you should definitely escalate to HR.
We do have a good set of HR policies, I believe. If there are weaknesses in them, I would love to hear them - it is feedback which helps us improve. So, I do request you to reach out to me so that we can discuss what specifically you think we can improve (I would request this even if you have left us).
In the end, I do want to thank you for taking the time to leave a review. Every feedback helps us improve ourselves. We do want to be a highly people friendly workplace.
