- Unprofessional attitude: when you are new to the project, they ask you to start night shift even without having complete knowledge of the project and in some cases, without login credentials
- Poor communication among managers, employees, project management and customers: every request is done via email. There is no ticketing system (remedy, ServiceNow, etc) tracking and storing information is very rudimentary because of lack of ticketing tools
- Network management doesn't know anything about ITIL framework and procedures. They work without following processes at all, improvising all the time. This leads to unpleasant and stressful situations, doing/undoing/doing/undoing your work over and over again.
- Network management doesn't care about your opinion. You can suggest and propose new ways of doing things, but they will tell you "it's not your scope"
- English is the international language of doing business. Here, you can expect to send your emails in english and get the response back in russian/ucranian/polish, etc... creating huge problems/delays with communication
- Physical premises are very old and from time to time they suffer electrical and network issues
