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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 13, 2013
Recommend
CEO approval
Business Outlook

Pros

cafeteria has good food, and like all places there are some really nice people there.

Cons

Management has no idea how to lead people, how to give them the tools they need to succeed, or even how to properly prioritize. Turnover is enormously high both because good people leave and because good people are booted when they don't conform to the politics. The company culture starts out by distrusting their employees and makes them prove their worth by overworking them. Management values hours worked not productivity, so a great employee who has a family and can't work massive overtime will get the shaft. I can't under emphasize the distrust part. My boss required I cc her on every email I wrote and required her approval for all emails sent to people above me in the hierarchy. Often when I sent her those emails she completely rewrote them and called them 'edits'.

3.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

At the mid level and even at the layer below the exec level there are some really great folks. Hard working, friendly and approachable. They have several products that are very cool and very cutting edge -- so working there from a technology standpoint may be different than working there as a non-tech person. There is a small, clean gym on site and a pretty good cafeteria.

Cons

Historically there has been a lot of turnover either voluntary or involuntary in many of the departments. If you are interviewing with them ask what their attrition rate is for their group. Also be wary of the CEO. He has a reputation of ruling by humiliation and of being very difficult to deal with. The rest of the exec team seems fine.

4.0
Jan 4, 2013

Bright and shiny on the outside, a bit muddled on the inside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Nuance in Enterprise Professional Services presents a chance to collaborate with lots of very smart colleagues, and the caliber of Nuance's customers/clients is high -- it's exciting to reinvent customer service side by side with some of the world's biggest and best name brand companies. Benefits and compensation are pretty good, too, although each year seems a little less generous than the last - higher premiums, smaller raises, etc. On the whole, though, I cannot compain about much!!

Cons

1) Quality work does not translate to job security. Too many high quality people have been laid off in broad strokes as part of a kneejerk reaction to appease investors. If a particular area is being downsized, there is little to no effort to find opportunities for valuable resources in other parts of the business. 2) Just doing the nuts and bolts of the job can be tiresome. The more the company grows, the more convoluted the internal processes become (e.g. expense reports). Seems like extra steps get tacked on for everybody to accomodate the fringe exceptions that pop up with each acquisition. 3) It's hard to get a coherent sense of Nuance's overall culture. The corporation's personality is a bit of an ungainly mixture of each regional/global office and each acquired company. There's also a bit of a disconnect between senior management's family-friendly platitudes and middle management's pressure to perform at all costs. That said, my own boss is very hands off and supportive - but it seems to be luck of the draw.

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Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.