Nuance reviews

Very USA centric company which does not understand or support EMEA well CEO is narcissistic and out of touch Much of upper management are incompetent yes men (no surprise as this is the path to the top in this company) Constant turmoil in the organization, all good sales people are gone in 3 years Targets are set to justify overpriced acquisitions rather than based on reality in the field Regularly employs dirty tricks such as taking away an account or raising a target right before a large deal comes in to ensure that they don't have to pay commission to employees who exceed expectations Low employee morale in EMEA In a state of non-stop reorganization Heavily siloed and territorial Disliked by partners and customers Sales encouraged to stuff channels and cut corners Heavily bureaucratic Very little business intelligence Little focus on product quality Sales people are treated like parasitic infants rather than the experienced gateway to the customer that most of them are

Very poor wages. Extremely critical of everything you do and use QA reviews to threaten and terrorize transcriptionists. Always talking about termination. They ended up firing me out of the blue because they said I had a low QA score. The supervisor for the account I worked on decided she didn't like me so did everything she could to get rid of me, lied about my QA score, had one of her pets in QA find every nitpicky thing wrong with my reports to bring down my score. She said I committed a HIPPA violation by putting down the wrong doctor name as a copy, but I have no way to check those names and the doctor who said the name was a foreigner and didn't spell it. It seems the hospital where the dictation is going is the one responsible for checking to see the the names were right since they have the charts. When I was fired, I told my boss I would be homeness in a couple of weeks and that I have multiple sclerosis. Her response was, "Too bad." What kind of people say that? I worked for this compan 3-1/2 years so how could all of a sudden my work not be good enough? I sure made a lot of money for them. The transcriptionists at this company pay everyone's wages from the CEO down, but everyone treats them like garbage and constantly threaten them to do more work. This is a really bad company. Favortism is shown to a few and they advance. Everyone else is ignored.