Nuance reviews

They're killing the industry and their employers. I started at a different company that got bought by Nuance. Fine at first. But the business's main concern is the software division developing Dragon voice recognition software. A job that used to be about writing is about editing voice rec. No problem, that's the industry. But editing gets lower financial compensation. Additionally, there's a huge part of the company that's outsourced (I notice that most of the positive reviews of Nuance come from offshore employees), which is used as an excuse to further drive down salaries. The pay is obscenely low. And I see people complaining that they got penalized for errors. I went a little slow and researched things. What I found was that a lot of errors still slipped through, but boy did I get penalized for not meeting line requirements. If I didn't live in a city with a high minimum wage, I couldn't have survived, but I got angry letters frequently because they had to keep giving me make-up pay because my line count didn't match that minimum wage. The benefits were fairly nonexistent. In the end, I got so physically and emotionally sick that I had to quit.

Only one thing leadership cares less about than it's employees and that's it's customers. (See Malware Petya) They made a calculated decision not to invest in the security of their transcription business. After the event they claimed victory in the press, used it to downsize, flip customers to Dragon to lower their cost while collecting on the business interruption insurance.