Pros
If you're one of their nonproprietary platforms, the pay is higher, but you don't have a choice on that. They offer biweekly and quarterly incentive bonuses IF you can meet the requirements, lots of continuing education resources/tools available for MTs.
Cons
I stayed through a buyout, after which I was constantly running out of work, and my new supervisor was a joke who never answered her email. There is absolutely NO flexibility, despite what they say. If you don't have PTO available, you can't take off. They change your schedule based on reports they run and tell you to deal with it, sometimes 3 or 4 times over a few months. My pay was cut. They offered these bonuses that they said would make up for the pay cut, but the requirements are difficult to meet depending on who is doing QA, who, by the way, is getting a bonus of their own for picking apart your reports! Hmmm...
