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      Oracle

      Engaged Employer

      Oracle Customer Support Manager reviews

      4.3

      100% would recommend to a friend

      (12 total reviews)

      Clay Magouyrk and Mike Sicilia

      100% approve of CEO

      70% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      4.3

      Culture & values

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Senior management

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      4.0
      Apr 29, 2015

      Customer Support Manager

      Customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who we work with make it more enjoyable to come to the office each day. The work environment is one that generates collaboration and innovation among teams.

      Cons

      Positives outweigh negative in work life balance.

      4.0
      Aug 28, 2014

      Good work environment and ability to learn but everything takes a lot longer

      Customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Oracle provides employees with the ability to recognize each other through their social network applications or via quarterly, annually, or anytime awards. There are a lot more job opportunities to move around since Oracle is so big and your work environment differs depending on what office you're in and what group you work with, so it's very diverse. There's a good work-life balance in the department where I work. Oracle also provides funding for quarterly events and is keen on employee satisfaction.

      Cons

      There are very rarely any raises. If you want to do anything (move departments, hire someone, get help for a laptop issue), it takes WAY longer than it should for no obvious reason. There are a lot of programs to use to track metrics and such, many of which can be revamped and combined to work more effectively and efficiently. Everything you want to know about how to do something at Oracle is in their network somewhere, but finding the information you need is nearly impossible.

      4.0
      Apr 2, 2010

      zz

      Customer support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life Balance and respect for the contribution and openness in culture and independence in executing the decisions and hastle free work environment

      Cons

      salary is not as expected.

      Viewing 10 - 12 of 12 Reviews
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