Oracle Customer Service Manager (CSM) reviews

3.7

83% would recommend to a friend

(71 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

92% positive business outlook

Customer Service Manager (CSM) employees have rated Oracle with 3.7 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

71 reviews
3.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits for employees. They allow to work from home, going to the office is totally volunteering.

Cons

Not sure about how the bonus is calculated, sometimes is good, but the last months has been decreasing. The communication between teams is difficult, they are not used to talk with teamates with a lower position (e.g. if I reach out a director, probably he/she won't respond) Oracle doesn't organize anything at the end of the year, it's weird to be part of a big company and not having any end of the year celebration.

Viewing 34 - 36 of 71 Reviews

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