Is Oracle a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Oracle have rated their employer with 3.8 out of 5 stars in 491 Glassdoor reviews. This is a higher than average score with the overall rating of Oracle employees being 3.5 out of 5 stars. Search open Technical Support Engineer Jobs at Oracle now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Oracle .

Does Oracle pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Oracle with 3.6 out of 5 stars based on 491 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Oracle.

How happy are Technical Support Engineer professionals working at Oracle?

79% of Technical Support Engineer employees at Oracle would recommend their employer to a friend. This rating has increased by 9% in the past 12 months. Technical Support Engineer professionals have also rated Oracle with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Oracle?

Software Engineer (1944) , Senior Software Engineer (1362) , Associate Consultant (1078) , Senior Consultant (1047) , Account Executive (1032) , Account Manager (992) , Principal Consultant (792) , Principal Software Engineer (763) , Sales Representative (742) , Member Of Technical Staff (728) , Business Development Consultant (720) , Software Developer (718) , Consultant (699) , Applications Developer (695) , Senior Member of Technical Staff (640)

What are the pros of working at Oracle according to real employee reviews?

"Good work life balance given so that you become lazy and settle down for less and compromise" ((in 8455 reviews)); "The benefits are good; it is nice to have access to the Oracle University classes." ((in 3539 reviews)); "Enjoyed working with the marketing team and the people there are great and easy to get along with." ((in 2443 reviews)); "work culture is good and your work is seen by all the people in the hierarchy" ((in 1876 reviews)); "Good and flexible work from home" ((in 1572 reviews))

What are the cons of working at Oracle according to real employee reviews?

"I was hired on a low salary and made my way up to being a very useful asset." ((in 2370 reviews)); "There is no bonus until you are salary employee and even full time employee.." ((in 1142 reviews)); "Managers seem to be caught up in politics and corruption quite frequently and are frequently bad at managing and very good at micromanagement." ((in 1052 reviews)); "Advancement and avoiding frequent layoffs depends solely on politics and relationships with those above you." ((in 665 reviews)); "poor leadership; managed by a spreadsheet and billable utilization with no other considerations; just a number" ((in 462 reviews))

Skip to content Skip to footer

Notifications

Oracle

Oracle Technical Support Engineer reviews

3.8

79% would recommend to a friend

(491 total reviews)

Clay Magouyrk and Mike Sicilia

61% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Culture & values

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Senior management

Technical Support Engineer employees have rated Oracle with 3.8 out of 5 stars, based on 491 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

491 reviews

4.0

Mar 29, 2020

Benefits

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

No annual bonuses

1.0

Mar 12, 2020

Work on support

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good for gain experience and learn new features Increase problem solving skills

Cons

High workload , change on process from time to time

1.0

Mar 11, 2020

Not What It’s Cracked Up To Be

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great medical, dental, and vision benefits. Can work remote periodically. People are generally nice. They pay well when initially hired on. Free drinks in the breakroom.

Cons

No pay raises. Promotions are only a bump up in title and responsibility. The HCM product is terrible compared to other products on the market. The culture and mindset for customer service is to shuffle SRs around and not hold anyone accountable. Support is held to a higher standard than development or product management, and the company is supportive of and embraces condescending and aggressive language depending on tenure. No one is provided with reliable resources to do the job at hand, and new hires are held to a more stringent standard than people who have been with the company. If you have morals, values, and ethics then this is not the right place for you.

Viewing 394 - 396 of 491 Reviews

Top companies for "Compensation and Benefits" near you

VMware

4.4★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Miro

3.9★Compensation & Benefits

Deel

4.1★Compensation & Benefits

Jobs at Oracle

Data Center Trainee - US Veteran & Military Spouse Opportunity

Abilene, TX

View job

Senior Site Reliability Engineer

Consulting Technical Manager, AI Data Engineer

Consulting Technical Manager. AI Data Engineer

Senior Platform Software Engineer - OCI

Oracle reviews FAQs

Oracle reviews Oracle Technical Support Engineer reviews

Oracle

Oracle Technical Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Benefits

Work on support

Not What It’s Cracked Up To Be

Top companies for "Compensation and Benefits" near you

Jobs at Oracle

Oracle reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Oracle

Oracle reviews FAQs