Oracle Technical Support Engineer reviews

Senior directors don't care about us There is no career path other than to become a technical specialist with no raises HR inbound marketing is awful No possibility of taking the career to the next level, just more responsibilities with a same salary Culture (more focused on sales, but ignoring the technical experts)

No job raises. For years, or way lower than inflation. No work at home policy in support anymore. Personal growth is not an important factor for trainings selection. Selected trainings have to be useful to the current role. Many politics. There is many times a big difference between what is said by management and what it is done. They don't walk and talk. Weak leadership, at lease on the lower levels of management. Constantly solving issues just to get to see another day. Lack real vision. Everyone is striving to manage to really reach customer expectations and engage in collaborative efforts to meet the deadlines and to put our customers first. Truth: many words with no real meaning. Engineers have quite large workloads and many are complaining, but this situation is in accordance with the company policy, judging by the lack of headcount increase in the teams where workload has been a challenge for quite a while.