Understands importance of customer success for long-term succes, however sales objectives continue to drive the business
Pros
• Generally speaking PTC is a great corporate family with great people ready and willing to work together • Global company with options for flexible living and working between telecommuting and required travel • Market leading technology with a great position, direction, and set of ecosystem partners • Great, unique vision - with the ability to deliver - around digital thread for industrial companies
Cons
• Extremely limited growth and investment in technical sales teams required to support continuously growing number of internal and external stakeholders and initiatives • Unchecked and increasing pressure on key areas of the business (technical, expertise, delivery) with processes having very limited notion of resource availability and capacity • Lack of internal processes and formalized matrix management makes required inter-department collaboration time-consuming and very difficult
