Is PTC a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at PTC have rated their employer with 4.4 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of PTC employees being 4.1 out of 5 stars. Search open Technical Support Engineer Jobs at PTC now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at PTC .

Does PTC pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at PTC with 3.1 out of 5 stars based on 20 anonymously submitted employee reviews. This is 17.6% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at PTC.

What are the top reviewed jobs at PTC?

Software Engineer (97) , Senior Software Engineer (68) , Intern (64) , Software Specialist (54) , Software Analyst (40) , Technical Lead (40) , Manager (39) , Account Executive (37) , Director (36) , QA Specialist (34) , QA Analyst (32) , Senior Consultant (32) , Senior Software Specialist (32) , Software Developer (32) , Consultant (31)

What are the pros of working at PTC according to real employee reviews?

"Good work life balance and though hybrid but flexible." ((in 405 reviews)); "Marketing department is great and really great people" ((in 220 reviews)); "Good benefits but expensive!" ((in 148 reviews)); "work culture and flexiblity is good" ((in 117 reviews)); "Good Salary and Hikes" ((in 82 reviews))

What are the cons of working at PTC according to real employee reviews?

"Too many frequent layoffs make it difficult to make long term plans." ((in 129 reviews)); "Too much management overhead and poor decision making." ((in 102 reviews)); "Low pay across all levels and roles compared to market" ((in 64 reviews)); "And it is a great company but it might not be for you if you get one of these bad managers." ((in 59 reviews)); "Old technology and resistance to change some of the core technologies in product development." ((in 40 reviews))

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PTC

PTC Technical Support Engineer reviews

4.4

99% would recommend to a friend

(20 total reviews)

Neil Barua

45% approve of CEO

99% positive business outlook

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Technical Support Engineer employees have rated PTC with 4.4 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. PTC is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

20 reviews

4.0

Apr 18, 2025

Best Company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Good compensation, Benefits and Support

Cons

Nighit shift, Limited career growth

5.0

Oct 18, 2024

Great company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Lots of hard working employees Fun and inclusive work environment

Cons

Normal downside of big company

4.0

Jul 25, 2024

Life at PTC

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

- friendly work environment - career growth and opportunities - fun/useful events and workshops

Cons

- lack of flexibility in some upper management areas - unjustified delays in salary increase discussions based on performance - meal ticket value remains smallest on the market - no teambuilding events

Viewing 4 - 6 of 20 Reviews

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PTC Technical Support Engineer reviews

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