Is PTC a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at PTC have rated their employer with 4.4 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of PTC employees being 4.1 out of 5 stars. Search open Technical Support Engineer Jobs at PTC now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at PTC .

Does PTC pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at PTC with 3.1 out of 5 stars based on 20 anonymously submitted employee reviews. This is 17.6% worse than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at PTC.

What are the top reviewed jobs at PTC?

Software Engineer (97) , Senior Software Engineer (68) , Intern (64) , Software Specialist (54) , Software Analyst (40) , Technical Lead (40) , Manager (39) , Account Executive (37) , Director (36) , QA Specialist (34) , QA Analyst (32) , Senior Consultant (32) , Senior Software Specialist (32) , Software Developer (32) , Consultant (31)

What are the pros of working at PTC according to real employee reviews?

"Good work life balance and though hybrid but flexible." ((in 405 reviews)); "Marketing department is great and really great people" ((in 220 reviews)); "Good benefits but expensive!" ((in 148 reviews)); "work culture and flexiblity is good" ((in 117 reviews)); "Good Salary and Hikes" ((in 82 reviews))

What are the cons of working at PTC according to real employee reviews?

"Too many frequent layoffs make it difficult to make long term plans." ((in 129 reviews)); "Too much management overhead and poor decision making." ((in 102 reviews)); "Low pay across all levels and roles compared to market" ((in 64 reviews)); "And it is a great company but it might not be for you if you get one of these bad managers." ((in 59 reviews)); "Old technology and resistance to change some of the core technologies in product development." ((in 40 reviews))

PTC Technical Support Engineer reviews

4.4

99% would recommend to a friend

(20 total reviews)

Neil Barua

45% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (20 reviews)

Ratings by demographic groups

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Technical Support Engineer employees have rated PTC with 4.4 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. PTC is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

20 reviews

4.0

Dec 14, 2018

Technical Support Engineer

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Great personnel Good benefits including matching 401k Competitive in the marketplace

Cons

Leadership seems to be spreading the company too thin

5.0

Aug 2, 2017

Overall Good Workplace, Good People, Good Atmosphere

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance is good, people are good, lots of time off, paid on call

Cons

Mismanaged at times, disorganized, poor documents available

1.0

Dec 2, 2015

Beware

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

The Internet of Things is HOT!

Cons

This company has a change every day ! They are in complete panic mode! I am worried because the top level management is all taking the buy-out! Leaving us with no leadership. The leaders in place are not qualified. I made the company downsize, but time to look for a new job. I saw some job posting on here and thought you should be warned.

Viewing 16 - 18 of 20 Reviews

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PTC Technical Support Engineer reviews

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Reviews by job title

Technical Support Engineer

Overall Good Workplace, Good People, Good Atmosphere

Beware

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