PepsiCo Merchandiser/Customer Representative reviews

3.3

50% would recommend to a friend

(845 total reviews)
avatar

Ramon Laguarta

50% approve of CEO

45% positive business outlook

Merchandiser/Customer Representative employees have rated PepsiCo with 3.3 out of 5 stars, based on 845 company reviews on Glassdoor. This indicates that most Merchandiser/Customer Representative professionals have a good working experience there. PepsiCo is rated in line with the average (within 1 standard deviation) by Merchandiser/Customer Representative professionals compared to other employers within the Produktion industry (3.5 stars).

Reviews by job title

845 reviews
1.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

• Physical, fast-paced work environment that keeps you active. • Opportunities to build relationships with store managers and clients at different retail locations. • Alright benefits package (health, dental, vision, and 401k).

Cons

• Extremely poor management and communication across all levels. • Inconsistent scheduling; routes and start times are often released less than 12 hours before shifts. • Frequent last-minute route changes with no explanation or consideration for employee workload. • Lack of recognition for high-performing employees; effort and results are often overlooked. • Advancement opportunities are based on seniority rather than merit or performance (so if you haven’t worked there for 10+yrs don’t expect to move to management). • Management often redistributes work unfairly when other employees fail to show up, leading to overtime and burnout. • Minimal support from supervisors or merchandising managers; very little hands-on leadership. • Inconsistent and unfair handling of demotions and severance decisions. • Overall lack of structure, accountability, and transparency within the management team.

5.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

good pay and you make overtime the task are also simple

Cons

you have to wake up super early and the days can be long and hard on your body

5.0
Oct 22, 2025

Great Seasonal job

Recommend
CEO approval
Business Outlook

Pros

Many hours Friendly people Opportunities to stay on if interested

Cons

Not much flexibility, only one shift to choose from

Viewing 22 - 24 of 845 Reviews

Glassdoor has 25,222 PepsiCo reviews submitted anonymously by PepsiCo employees. Read employee reviews and ratings on Glassdoor to decide if PepsiCo is right for you.