Primark reviews

3.5

65% would recommend to a friend

(12,194 total reviews)
avatar

Eoin Tonge

61% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Oct 30, 2013
Recommend
CEO approval
Business Outlook

Pros

pay is above average still not liveable off

Cons

Customer base is appaling conditions are terrible managers treat you terrible behind the scenes unsafe and messy hypocracy staff turnover high staff treated like worthless always too hot to work too dusty to breathe properly guilted into working boxes come in covered in chemicals and insects clothes are treated badly behind the scenes management always put staff down everything is wrong working for this place, a huge front is put on for the public. primark is not worth my time for what i am paid. you dont know who your working for

1.0
Oct 6, 2013

Worst employer ever!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people I worked with were lovely and two years down the line after leaving, I'm still in contact with a few of them. - I was in the fitting rooms and the job was very easy to pick up - Hours fitted in perfectly with my studies

Cons

*sigh* where do I start?? - The management; there was a number of managers in my store and I found the majority of them to be unprofessional, rude and often suffered from power trips. None of them bothered to learn my name but were quick to jump down my throat if I had done something wrong. - Although my job in fitting rooms was easy to pick up, I also found it very repetitive. I would've preferred to have done different roles around the store so I could've had better experience for future jobs because I sure as hell wanted to get out of there asap. - We, in the fitting rooms, were often held responsible if stock was stolen from the store, despite there being a full security team in place. - HR were absolutely hopeless. The amount of times I requested holidays and had no response was shocking and made it difficult for me to plan anything, when I called in sick, the HR manager was unavailable so I had to trust a random sales associate that I didn't know to pass on the message to my department and we were very often underpaid and not paid on time. The was also a lot of part-time staff that was made to work full time hours. - Due to the hectic manner of the store, I often had to face the wrath of rude and dissatisfied customers.

5.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Good pay rate Paid time and a half on Sundays and bank holidays Paid breaks Opportunities to progress in career ladder

Cons

Expected to stay until last customer leaves which may be over ten mins each shift without pay Customers can be rude and mess the shop up like animals

Viewing 589 - 591 of 12,194 Reviews

Glassdoor has 15,916 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.