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      Primark

      Engaged Employer

      Primark reviews

      3.5

      65% would recommend to a friend

      (12,177 total reviews)
      avatar

      Eoin Tonge

      61% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Primark has an employee rating of 3.5 out of 5 stars, based on 12,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      12K reviews
      4.0
      Feb 17, 2016

      Not bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and nice people

      Cons

      Very hot and a lot of standing up

      3.0
      Feb 17, 2016

      Over-worked and under-paid

      Customer service assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people on the shop floor are usually nice people, can't say the same about the managers though Good retail experience dealing with overly-annoying customers

      Cons

      Awful pay, and forced to do bank holidays for nothing extra Not worth the aggression you get from the customers Customers treat the place like a tip so you are forever picking things up No effort made for team-bonding

      1.0
      Feb 17, 2016

      Worst environment I've ever found myself in.

      Sales assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is average. Not over the minimum London living wage, but it is usually a few pennies over other retail companies. If you are lucky enough to never been sick, and know how to kiss people's butts, you could become manager within a year.

      Cons

      No human relationship with anyone higher than you. Management thinks they're better than anyone else. They don't take any advice from staff who has actually been working on the floor more than them. More than a few times I have seen them make horrible decision just for the sake of it. If you're sick more than two times in six months, they go through a whole process of assessing you, treating you like garbage and interrogating you like you committed a felony. They ask you questions with attitude. It drives a lot of people coming in even with high fever, just to avoid this process. Which makes them feel worse and risks to infect other people.

      Viewing 11770 - 11772 of 12,177 Reviews
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      Glassdoor has 15,889 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.