Primark reviews

3.5

64% would recommend to a friend

(12,170 total reviews)
avatar

Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jan 6, 2016

Mixed review

Recommend
CEO approval
Business Outlook

Pros

Job was easy to get. You have less responsibility as a colleague than you do in other companies. There is a lot of overtime going so you can basically work as much as you would like. Customers aren't as bad as you think they would be.

Cons

Management is quite rude and unapproachable. You get kept late on shifts and do not get paid for the work. You are not allowed to take any holidays in the months of November and December. The company policies are ridiculous for illness. I was put on probation for having three days off due to a miscarriage. Also you only get 10% discount a month before christmas.

4.0
Jan 2, 2016

retail assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

plenty of overtime available every week

Cons

no full time contracts at the beginning

3.0
Dec 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Most of my colleagues are very helpful and friendly. I've never really had any problems with customers and it's generally a nice store to work in. It does get busy at times, but it's never too busy to handle. Pay is good, well above minimum wage

Cons

Staff training in my store doesn't seem thorough enough to me, it takes us staff a good few shifts to figure everything out when first starting there, and there a certain things that I've had to figure out on my own on the tills. Some of the more senior staff (supervisors/management) can be a little condescending and patronising at times, and we also get mixed messages on certain things, such as whether or not we should stay on tills when there are no customers. Also, when I first started I was told that there would be plenty of opportunities for overtime, and I did do quite a bit of overtime myself when the store were short staffed, but overtime has now been stopped except on occasions such as Christmas, which is disappointing as most of us can now only work four hours per week, which many feel isn't really enough.

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