Does Primark pay their employees well?

According to anonymously submitted Glassdoor reviews, Primark employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Primark. This rating has been stable over the past 12 months.

How satisfied are employees working at Primark?

65% of Primark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Primark 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Primark?

Retail Assistant (3700) , Sales Assistant (1897) , Sales Associate (864) , Retail Sales Associate (537) , Retail Sales Assistant (536) , Customer Assistant (273) , Supervisor (242) , Retail Assistant- Sales Floor (222) , Vendeur Polyvalent (174) , Retail Operative (149) , Customer Service (145) , Department Manager (136) , Shop Assistant (132) , Team Manager (127) , Vendeur (124)

What are the pros of working at Primark according to real employee reviews?

"> Good pay for under 18s especially when compared to many other jobs for under 18s" ((in 1470 reviews)); "other staff are friendly and welcoming" ((in 733 reviews)); "Lots of overtime so if need more money it's easy and nice people however managers can be rude due to entitlement" ((in 595 reviews)); "The colleagues were nice and it was an easy job to learn. the ropes of." ((in 548 reviews)); "The hours are flexible which is good if you're a student looking for part time work" ((in 398 reviews))

What are the cons of working at Primark according to real employee reviews?

"Poor management and sometimes treat you as if you are a cog in the machine rather then a member of the team." ((in 984 reviews)); "Most of the managers are rude and make the work environment toxic as I was crying after each shift from the abuse they gave me." ((in 787 reviews)); "No benefits and sometimes chaotic environment" ((in 185 reviews)); "supervisors were rude and unhelpful" ((in 165 reviews)); "unpaid breaks and can be very tiring during peak times" ((in 126 reviews))

What are employees saying about Primark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Primark layoffs and their outlook for job security at Primark in 2026.

Primark reviews

3.5

65% would recommend to a friend

(12,155 total reviews)

Eoin Tonge

60% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Primark has an employee rating of 3.5 out of 5 stars, based on 12,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

2.0

Apr 5, 2015

The staff make it fun, fast paced you never get bored. You learn alot if you can work here you can work anywhere.

Retail operative

Recommend

CEO approval

Business Outlook

Pros

Overtime is always available. Weekday staff have bank holidays and week ends off. Stores opening around the world you can get an opportunity to travel, learn new skills and meet new people etc.

Cons

No discount well 10 per cent during the Christmas season for 2 weeks.

4.0

Mar 30, 2015

Good for experience, always something to do, yet fairly mind numbing

Till operative

Recommend

CEO approval

Business Outlook

Pros

Over minimum wage Supervisors are always available for help, especially on tills Good holiday system (work day app is so much easier than holiday forms) Set hours Lots of available overtime, which they love for you to take.

Cons

Boring some managers can be on a power trip Seems to be a hierarchy Uniform could be a bit more up to date and stylish, it is a fashion shop after all and supervisors have more free will to wear stylish and nice clothes! Only get 10% discount at Christmas

3.0

Mar 29, 2015

Good place for 1st Job

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

+ Majority of People Students, So Fun working Atmosphere + Good experience (Most customers are less than great so you really build a experience to handle crap in work) + Easy to get employed + Fair amount of overtime available, especially during weekdays

Cons

- Supervisors controls too much of the process, Managers can sometimes micro-manage - Petty Office Politics - No Discounts or Benefits (Only 10% during Xmas for couple weeks) - Minimum wage (What did you expect?) - Inflexible hours (Either weekends or weekdays, no mixing shifts) - High staff turnover

Viewing 12016 - 12018 of 12,155 Reviews

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Primark

Primark reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The staff make it fun, fast paced you never get bored. You learn alot if you can work here you can work anywhere.

Good for experience, always something to do, yet fairly mind numbing

Good place for 1st Job

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