Primark reviews

3.5

65% would recommend to a friend

(12,152 total reviews)
avatar

Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
3.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

lots of overtime available and the chance to work either on the shop floor, tills or stock room. Plenty of training. working shifts are minimum of 4 hours. shower cubicles available.

Cons

No staff discount. After 2 days of sick leave in 6 months I got told by HR i will be investigated, very strict if you are repeatedly over 2 - 5 mins late. If you get to stay After the end of your temporary contract or 3 months probationary time you might be moved to another department working different days and hours, take it or leave it kind of thing. Most Managers are rude and unprofessional, the way they treat and speak to staff and customers is unacceptable. Supervisors are not too bad but learning from their managers so unless you are their friend don't expect them to treat you as a person. And definitely, business over morals.

1.0
Dec 22, 2014
Recommend
CEO approval
Business Outlook

Pros

-The people I worked with were all incredibly lovely - It was rewarding to know you had helped someone find what they were looking for after helping a customer -Newly refurbished staff facilities were of a really high standard

Cons

- Management was awful - never around, only came down to the shop floor to complain, never practised what they preached -HR team cornered me and pressured me into working hours I stated weeks in advance that I couldn't do - Pressured me to put working at Primark over my education - Misleading contract stating weekend employees can be asked to work bank holidays yet I was forced under the pretence of 'breaching my contract' and stating that my job would be at risk - on my first day too! - Weekend employees are basically used to be full-time employees with less benefits than full-time -No thought or consideration is given to the retail operatives; we were treated like dogs -You're expected to do an hours worth of work in 10 minutes - Bolster staff informed me that the only way to work through the ranks was to either sleep or be best friends with higher level staff -No employee discount I resigned after only a few shifts; I will not be forced into doing something I said I could not do, nor will I abide to made-up clauses in my contract, or loopholes. A terrible company with terrible values, despite what they may say about themselves. Primark is the worst employer around.

1.0
Nov 5, 2014

Us and them mentality

Recommend
CEO approval
Business Outlook

Pros

I work with a lot of very nice friendly people. The store is new and modern and kept very clean by the cleaners.

Cons

The pay is low, only minimum wage, the managers get a bonus at Christmas but the rest of the staff don't. Staff are worked very hard and quite often there are not enough staff members on the sales floor due to the company trying to cut back on costs in order to meet targets. Some of the managers are not very nice to the staff. If you are one minute late clocking in you have a minutes pay deducted from your wages. The managers often make you stay up to 15 minutes after your shift has ended but you get no extra pay for this. Often staff members are asked to be relief supervisors but do not get paid supervisor rates during this time. There is definitely an us and them culture and I know that the managers are told not to tell staff how much they earn or that they get bonuses. We don't get staff discount apart from 2 weeks at Christmas when we are given 10% discount. We have to buy our own uniform and are told off if our shirts, which are black, fade in the wash and are told to buy new which for a student on minimum wage is a big chunk out of their wages.

Viewing 121 - 123 of 12,152 Reviews

Glassdoor has 15,857 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.