Primark reviews

3.5

65% would recommend to a friend

(12,155 total reviews)
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Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Staff discount is decent for retail. Fast-paced environment helps build resilience. Opportunity to work with a diverse range of colleagues. Flexible shift patterns depending on department and manager.

Cons

Discriminatory management practices are ignored or tolerated, especially by senior staff. Complaints are not taken seriously. Toxic work environment created by certain members of management — — leading to high staff turnover and transfers. HR and upper management appear complicit or indifferent, creating an unsafe space for raising concerns. Poor support staff, who are often treated unfairly or pushed out without formal resolution. Favouritism and double standards in how staff are disciplined or promoted. No clear or effective escalation process for reporting serious issues like harassment or discrimination. Low morale due to lack of leadership integrity and ongoing issues being swept under the rug.

2.0
Jul 21, 2025

Toxic work environment

Recommend
CEO approval
Business Outlook

Pros

The pay was pretty good

Cons

Wasn’t allowed to talk to colleagues at all, publicly humiliated when you slightly mess up

2.0
Jul 17, 2025

.

Recommend
CEO approval
Business Outlook

Pros

Toxic leadership Massive workload No job progression

Cons

Pay & benefits are generally on higher end

Viewing 136 - 138 of 12,155 Reviews

Glassdoor has 15,861 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.