Does Questrade pay their employees well?

According to anonymously submitted Glassdoor reviews, Questrade employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Questrade. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Questrade?

65% of Questrade employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Questrade 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Questrade?

Client Service Specialist (46) , Client Service Representative (37) , Software Engineer (29) , Client Services Specialist (28) , Senior Software Engineer (28) , Customer Service Representative (27) , New Accounts Specialist (27) , New Account Specialist (21) , Analyst (16) , Senior Manager (15) , Manager (14) , Scrum Master (11) , Product Manager (10) , Team Lead (10) , Customer Service Specialist (8)

What are the pros of working at Questrade according to real employee reviews?

"The culture here is great and that's an important factor because we spend so much time here." ((in 103 reviews)); "great people to work with" ((in 72 reviews)); "Work life benefit is good" ((in 44 reviews)); "Great team to work with and learn from" ((in 41 reviews)); "Mindful of good work/life balance" ((in 37 reviews))

What are the cons of working at Questrade according to real employee reviews?

"Low pay and hard to get promoted" ((in 61 reviews)); "Poor management and too many growing pains" ((in 40 reviews)); "starting salary is low compared to other places but gets better after probation with sales bonus" ((in 29 reviews)); "worked there for 3+ years, they did 3 different layoffs, last one being a big international layoff" ((in 18 reviews)); "Upper management is confused on direction which only leads to uncertainty and lack of motivation from entry level positions" ((in 7 reviews))

What are employees saying about Questrade layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Questrade layoffs and their outlook for job security at Questrade in 2026.

Questrade reviews

Compare reviews

3.7

65% would recommend to a friend

(821 total reviews)

Edward Kholodenko

67% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.6

Work/Life balance

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.2

Senior management

Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

821 reviews

1.0

Jun 19, 2023

Client Service Representative

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Job can be remoted or hybrid Onboarding train Some benefit and perks are not bad Above average vacation time

Cons

Lots of works Overtime not always get paid Poor work and management structure Outdated system Low salary

Questrade Response

2y

We're glad to hear that you found our onboarding and training helpful and that you appreciate some of the benefits and perks we offer, such as our vacation policy. At Questrade Financial Group expectations are high for everyone as we equip our people with the skills they need for their next role as we are committed to providing growth opportunities for our people. We are sad to hear that your experiences with our client base and company structure/policy were not great. We strive to maintain a positive and supportive workplace culture. If you have any specific suggestions for improvement please reach out to your HR Business partner or manager.

1.0

Jun 19, 2023

Pathetic and unprofessional

Manager

Recommend

CEO approval

Business Outlook

Pros

new company, novice, agile culture,

Cons

Pathetic, inexperienced staff and abusive managers

Questrade Response

2y

We appreciate you acknowledging the potential that comes with being a part of a growing company with an agile culture like Questrade Financial Group. We take pride in our excellent team of professionals and we are dedicated to their growth and development. We prioritize providing ample opportunities for them to grow through internal training, on-demand learning and educational assistance, and lots of other resources. That is why we have been consistently recognized with numerous awards for our exceptional management, team, and positive culture. Our goal is to create a collaborative environment where everyone can thrive and grow. We will continue to work towards making Questrade a great place to work.

5.0

Aug 29, 2022

Superb Work Culture

Client service specialist

Recommend

CEO approval

Business Outlook

Pros

Great team and positive vibes. Awesome work culture.

Cons

Nothing for the cons part

Questrade Response

3y

Thank you for sharing your positive experience with us! We are happy to hear that you are enjoying the team atmosphere and work culture. We are always looking for ways to improve and appreciate your feedback.

Viewing 70 - 72 of 821 Reviews

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Questrade

Questrade reviews

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Client Service Representative

Pathetic and unprofessional

Superb Work Culture

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