Questrade reviews

3.7

66% would recommend to a friend

(821 total reviews)
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Edward Kholodenko

68% approve of CEO

57% positive business outlook

Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

821 reviews
1.0
Sep 27, 2014

Client Service Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good co-worker. Good location. Useful training sessions but thats only when you first join.

Cons

ABSOLUTELY AWFUL. STAY AWAY!!!!!!!!! management forces you to write good stuff on glassdoor. Call-center environment with NO leg room to stretch. HIGH-turn over rate because people are under-appreciated. low pay. They will just make you to sell accounts. Performance is only based on how you can "upsell" and "cross-sell" accounts when that's not actually your responsibility. SALES environment. Poorly managed. Have to deal with FRUSTRATED clients all the time due to poor management.

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Questrade Response
11y
Thank you for taking the time to write this review, and we’re very sorry to hear that we weren’t able to meet your expectations as an employer. We always encourage employees to provide us with feedback in whatever medium they are most comfortable with, via our internal surveys, through Glassdoor, or even just by popping in to a manager’s office to talk. And, we do so knowing that not all feedback will be 100% positive (otherwise, how would we know how to improve? ). We’re very sorry if any of our requests for your feedback were misinterpreted. As well, you are correct that there is a value adding component to the role of a Questrade client services specialist, a common responsibility for many customer service roles in our industry. Ultimately, our goal at Questrade is to deliver as much value as possible to our customers, regardless of job title. Thank you again for your comments and we wish you all the best.
1.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

-start working in finance -coworkers are awesome

Cons

-the work environment encourages and promotes people who care about themselves first -becoming more of a sales environment -terrible vacation time. management however fails to notice as they are themselves on vacation. -you really can just become a pawn who reports in, sells, then leaves. it sucks.

Viewing 766 - 768 of 821 Reviews

Glassdoor has 1,054 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.