Leadership Communication is a Joke: The company holds regular livestream “updates” with leadership, but don’t expect candor or insight. Executives read off clearly pre-written scripts in a robotic, disconnected manner. It feels more like damage control than actual communication. Any hard questions are dodged or filtered.
Return to Office: The company enforced a rigid RTO policy with little regard for individual circumstances, despite previously promoting flexibility. Whether you had a six-hour round-trip commute, health concerns, or legitimate personal needs, it made no difference. Their so-called “exception process” felt performative, lacking genuine leadership, empathy, or thoughtful consideration.
Job Security & Morale: Questrade shows little hesitation in letting people go, regardless of their performance. Morale is low, trust is broken, and it’s clear employees are treated as expendable. The company has repeatedly assured teams that a given layoff would be the “last,” only to quietly continue with additional rounds of shadow layoffs. The result is a culture of fear, instability, and disillusionment.
Culture: For all the talk about "values" and "caring for people," my experience shows otherwise. When it actually matters, when you’re grieving, struggling, or raising concerns, they retreat behind policy and PR type responses. It's all optics.
