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      Questrade

      Engaged Employer

      Questrade reviews

      3.7

      65% would recommend to a friend

      (836 total reviews)
      avatar

      Edward Kholodenko

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Questrade has an employee rating of 3.7 out of 5 stars, based on 836 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      836 reviews
      3.0
      Aug 19, 2022

      The work is very stressful and not very rewarding.

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great and team members are lovely. You get to learn a lot about peoples investing habits and really understand the market from a unique perspective.

      Cons

      Stressful environment. Most of the time you’re sitting taking calls or chats 8 hours a day. If you end up being a call agent your work is significantly more stressful as people like to call in about tougher questions. The management knows many will quit and don’t care about make your work any more tolerable.

      avatar
      Questrade Response
      3y
      Thank you for taking the time to share your experience with us. It is great to hear that you enjoyed the benefits, your team members and the various learning opportunities. We are always looking to continuously improve and build an environment where our people can succeed and grow with us. Providing our client-facing team with the tools they need to create a positive experience with rewarding opportunities for our talented people is very important to us. We are sorry to hear that this did not reflect in your experience and we will be sure to share your feedback internally.
      5.0
      Aug 3, 2022

      Awesome place to work at

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Flexible environment - Peers and management are supportive - Great culture

      Cons

      - Slow in executing the processes

      avatar
      Questrade Response
      3y
      Thank you for sharing your positive review! We value our people, our culture, and our amazing work environment and are glad that this is reflected in your experience here at Questrade. As we continue to grow, we are always looking for ways to improve our processes. We appreciate your feedback.
      5.0
      Jun 29, 2022

      Loving it so far

      Client services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am loving it so far, I am on my first week of training.

      Cons

      Perhaps giving a more competitive pay.

      avatar
      Questrade Response
      3y
      Thank you for the positive review. We are glad to hear that within your first week with us, you are loving your role. At Questrade, we are proud of our extensive onboarding and training processes for our new employees - particularly our Customer Service training and development programs. We value your feedback!
      Viewing 262 - 264 of 836 Reviews
      Related searches: Questrade jobs | Questrade salaries | Questrade benefits | Questrade interviews | Questrade conversations
      ReviewsQuestrade reviews

      Glassdoor has 1,073 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.