Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Questrade

      Engaged Employer

      Questrade reviews

      Compare reviews

      3.7

      66% would recommend to a friend

      (821 total reviews)
      avatar

      Edward Kholodenko

      68% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      821 reviews
      1.0
      May 8, 2023

      Like a retail job in a corporate setting

      Client services specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Office On the subway line

      Cons

      No fixed schedule Poor salary Lack of consistency in internal processes Legacy systems blamed for borderline scamming clients (aka Margin Account, default combined balances)

      avatar
      Questrade Response
      3y
      Thank you for taking the time to provide us with your feedback. We appreciate your recognition of the convenience and accessibility of our office location. We are disappointed that you feel we may not treat our customers fairly. Please know that our commitment to helping Canadians achieve great financial success and security is of utmost importance to us. At our core, we prioritize transparency, honesty, and integrity in all our interactions with customers, which has resulted in numerous service awards that reflect our unwavering commitment to providing exceptional service. Additionally, we have been consistently recognized for our great culture and exceptional company management. Your feedback is important to us, and we assure you that we will continue to work diligently to foster an exceptional workplace for our people.
      3.0
      Jun 21, 2016

      High expectations, low pay

      Senior copywriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leave at 5 and don't think about work when you leave the office every day.

      Cons

      They expect every product to immediately impact the industry, without actually doing much different from the crowd.

      avatar
      Questrade Response
      9y
      Thank you for your feedback. Given that you were part of our team for over three years, we really appreciate your insight. We’re glad to hear you were able to maintain a healthy work-life balance during your time here. We recognize that this balance is crucial to remaining productive and happy, which is why we advocate for it as much as possible. We always want our team to succeed, which is why we do our best to set goals that are innovative but still in line with our employees’ skill sets. However, there’s always room for improvement, and we’ll definitely keep your feedback in mind as we continue balancing innovative ideas with realistic timelines.
      3.0
      Nov 17, 2015

      Micro managing is rampant at Questrade!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly people and great work

      Cons

      The senior management team micro manages everything and doesn't trust anyone to do their job.

      avatar
      Questrade Response
      10y
      Thank you for your comments. We truly appreciate your feedback and are sorry to hear about your experience. As an organization, we firmly believe in our team. We interview and hire all of our members with the understanding that you are experts within your own fields who bring unique perspectives to our company. We’ll continue promoting this sentiment across our company to employees at all levels. If you continue to feel frustrated by the situation, we encourage you to speak directly with your supervisor and/or with one of our Talent Management Office representatives. Thanks again for your feedback and we hope we can resolve this issue for you soon!
      Viewing 25 - 27 of 821 Reviews
      Related searches: Questrade jobs | Questrade salaries | Questrade benefits | Questrade interviews | Questrade conversations
      ReviewsQuestrade reviews

      Glassdoor has 1,054 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.