Sage Customer Service Representative CSR reviews

2.9

37% would recommend to a friend

(5 total reviews)
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Steve Hare

55% approve of CEO

55% positive business outlook

Reviews by job title

5 reviews
1.0
Aug 5, 2024

Lies

Recommend
CEO approval
Business Outlook

Pros

Those are gone. The gaslighting and lies are undeniable.

Cons

Sage CEO & CFO tell the public all is great and then tell the employees that it isn't. Per CEO and CFO to the public on 7/30/24: "Our Q3 trading update, announced today, demonstrates Sage performed well in the first nine months, delivering revenue growth in line with our expectations and sustaining good momentum." Now the employees get from the CFO on the same date: "Whilst Sage has performed well over the last 9 months, we continue to be behind where we had planned to be at this point in the year – we haven’t seen revenue growth accelerate in the way that we had planned. " So, who is Sage lying to? The shareholders or the employees. Seems that they are lying to the employees so they can cut our annual bonus. And that AFTER they already cut it. How arrogant to post conflicting statements on the same date.

3.0
Sep 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Great team of people, willing to help always.

Cons

Recent company change resulting in major shifts in roles and responsibilities.

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Sage Response
4y
Thank you for your feedback. We are very keen to ensure that our colleagues' morale and engagement is supported and boosted, and we would love to hear your ideas. Please do take part in the current Pulse survey to feed your thoughts and ideas back, and also engage with your manager and local leadership to discuss suggestions.
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