Salesforce reviews

4.1

79% would recommend to a friend

(22,480 total reviews)
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Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,480 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
1.0
Feb 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Health insurance and education allowance; the product is great and it really is the most innovative company out there from a tech perspective

Cons

There is no culture at all. Ohana, VTO, Customer Success... They are just words. In my team, we were obliged to work on bank holidays and not allowed to take the day back off when it was BH in the country we covered. There is no flexibility in WFH. But what's really the worst is the management. In Salesforce there are no leaders, just poor managers. It all works around internal politics and friendships with people crossing borders continuously. Also, those "managers" text you after working hours and have no respect of your personal life. There is no interest in who you are as a person or your background, just how much you're closing. It's the least human company in tech I have ever witnessed and keeps losing talent year over year. I had a burnout and had my manager talk poorly and joking about me with team members and peers. Just one last thing, AEs are pushed to always complain about business partners (Solution Engineers, Sales Dev and Customer Success) when they really are the only ones to make the job qualitative and worth it.

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Salesforce Response
6y
Thank you for sharing your experience with us. We want to create a workplace where everyone feels valued and set up for success, and what you've described goes counter to that. I would like to address the issues you mention as soon as possible. Would you please share more details with us anonymously through our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Thank you for helping us be a better workplace.
1.0
Jan 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice office spaces (if in a hub location), nice in office perks, volunteer in community culture, company is growing

Cons

Wolf in sheep's clothing reality with rampant racial bias across multiple levels of leadership backed up by Employee Services (which is HR at Salesforce). Answers to any issue is token meetings, followed at best with radio silence and patronized listening, and worst by outright retaliation costing people promotions, raises, bonuses, stock, and their reputation. The cult mentality of telling employees and the community you are racially progressive while appropriating Hawaiian culture, happily doing business with those directly harming vulnerable immigrants, and supporting white leaders who continually overlook and attack their higher performing POC subordinates, is horrendous.

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Salesforce Response
6y
Racial bias is not tolerated at Salesforce and is completely contrary to our values. The behaviors you've described are very concerning, and we're taking this situation seriously. As soon as you can, could you please provide more details anonymously by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com/? Regarding your comment about appropriation - we have made the decision to move away from our use of Hawaiian terminology while preserving a few key terms core to our company’s philosophy and culture. You can refer to Tony Prophet's Native Hawaiian Culture Update on August 8 on Chatter for more information.
3.0
Jul 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to work with enterprise-level software. Great benefits. Some emphasis on mindfulness and wellness (as long as it doesn't interfere with work).

Cons

Salesforce boasts of impressive principles and champions forward-thinking. However, there are dozens of Indianapolis-based teams operating within a shame-based culture; teams led by managers who neither lead nor manage. Leaders are supposed to inspire and support their engineers. Instead, these "leaders" ridicule and demand their teams work at an unsustainable pace until engineers change teams or leave the company altogether.

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Salesforce Response
6y
Thank you for your detailed feedback. The management behaviors you've described in your review are contrary to our values, and we would like to learn more so we can better address the concerns you've raised. Please reach out to your Employee Success Business Partner or, if you prefer, you can provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. Doing so will help us work to directly address the concerns you raise in your review and ultimately make the workplace better for everyone.
Viewing 46 - 48 of 22,480 Reviews

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