Salesforce reviews

4.1

79% would recommend to a friend

(22,487 total reviews)
avatar

Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,487 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
2.0
Dec 1, 2019
Recommend
CEO approval
Business Outlook

Pros

There are tons of great volunteering activities and budget for education (even if only few use this as they cannot afford to prepay the money or are unable to take the time off) Salesforce offers great resources and training to develop selling skills. Great products which make the interactions with the clients very rewarding. The team mates are nice and fun even tough there is little actual team spirit and everyone rather fends for themselves.

Cons

Micromanagement: We have WEEKLY targets which fist of all requires Sales reps to justify themselves every week and exerts unnecessary pressure to close deals to unrealistic timelines which is damaging the client relationship. This also leads to non-stop pressure on a weekly basis which leaves no time to regenerate after a stressful month-end. While we are free to structure our days as we wish there are countless data points collected in the CRM which is used as a tool by management to exert additional pressure. Management style: We are not treated like professionals but more like interns who are here to learn and need to proof we are worthy of doing the job we are hired for. There is nothing more important than closing as many deals as possible as quickly as possible. Based on this all decisions are made disregarding the client relationship, the professional opinion of the sales rep or the health and the wellbeing of the rep. Unrealistic goals: Quotas are set unrealistically and only a handful of people are going to make their targets this year. On a bad month you go home with 2000 Euro which does not leave you much to live with an average room rent of 1200 Euro. Two of the teammates even live in camper vans.

avatar
Salesforce Response
6y
Thanks for bringing this to our attention. We know that this is a fast-paced and competitive environment which can be challenging, but what you've described is really concerning. Could you please start a conversation with your Employee Success Business Partner or if you'd feel more comfortable, please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com to provide further details? Your mental health and morale are priorities so we'd like to address this as quickly as possible.
1.0
Sep 22, 2019
Recommend
CEO approval
Business Outlook

Pros

- Good Comp - You don't really have to work hard

Cons

- Racism is prevalent everywhere. Unless you speak Hindi or are a South Indian, white male, expect no growth. They speak Hindi in meetings, and are not inclusive at all to others outside this group - Liars. They won't tell you the real function of the job. They claim to be great at tech, but its all very outdated technology. It moves very slowly, so don't expect to work on anything new while at Salesforce - Absent management. Managers are never around and they won't help. They are also racist if they are South Indian. They choose to talk only to others on the team of the same race as them and only promote those individuals - Your work will be stolen by more senior engineers and management won't side with you. The Indian engineers will take your ideas or overwrite your commits and claim they did it. This happened a good amount of times

avatar
Salesforce Response
6y
What you've written is concerning. It is very important to us at Salesforce that the workplace is free of discrimination and we'd like to investigate this matter immediately. Could you please give us more details through our third party provider Ethicspoint http://www.salesforce.ethicspoint.com. Doing so will help us to better address what you've written here.
1.0
Jul 20, 2019

A place to forget

Recommend
CEO approval
Business Outlook

Pros

Pension, medical insurance, the usual on site perks.

Cons

Worst company I have ever worked for. Worst managers ever, heartless and ruthless. If your stats are fine all is good with the world but may god help you if you go below threshold. And if they don't like you it won't even matter, simple as that. A few exceptions aside a fine team motto would have been "every man for himself" This is a good environment nonetheless for anybody into deceit, grovelling and all things fake, if that is the case let me assure you will have a wonderful time.

avatar
Salesforce Response
6y
I am sorry to see that you did not enjoy your experience at Salesforce. I appreciate your review, because open and honest feedback helps us become a better workplace for all. I'd appreciate it if you could provide more details by contacting our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com.
Viewing 67 - 69 of 22,487 Reviews

Glassdoor has 26,036 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.