Salesforce reviews

4.0

79% would recommend to a friend

(22,620 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been working at **Salesforce as a Support Engineer since 26 December 2022, and my experience over the past 3+ years has been largely positive and enriching. Salesforce offers a strong work culture that truly focuses on employee well-being, learning, and inclusion. The support engineering role has given me exposure to real-world customer issues, complex technical problem-solving, and collaboration with cross-functional teams. The environment encourages continuous learning, and there are ample resources and training opportunities to upskill and grow professionally. Leadership is generally approachable, and teamwork is strongly emphasized. Work-life balance is respected compared to many other organizations, and the company values diversity and equality, which reflects in everyday work culture. Like any fast-growing organization, the role can be demanding at times, especially during high-priority cases, but it’s a great place to build technical expertise and customer-facing skills. Overall, Salesforce is a great company for anyone looking to grow their career in support engineering while being part of a values-driven organization.

Cons

* The work environment is fast-paced, so priorities can change quickly; this can be challenging at times but helps build adaptability and strong problem-solving skills. * During peak periods or high-priority customer issues, workload may increase, requiring extra focus and effort, but it also provides valuable hands-on learning experience. * As a large global organization, some processes and decision-making can take time; however, this also ensures structure, stability, and well-defined standards. * The Salesforce ecosystem is extensive, resulting in a steep learning curve initially, but it significantly enhances technical knowledge and career growth over time. * Collaboration with global teams may require flexibility with time zones, though it offers great exposure to diverse teams and international work culture.

5.0
Jan 22, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Salesforce really is a great place to work. There are so many products meaning room for growth and internal moves. The company culture is overall kind and inclusive. The Paris office is really great with beautiful office space, views and snacks. They organize a lot of events and it's really a fun place to be. Lastly, the benefits at Salesforce are amazing (6 month maternity leave, etc.) and this keeps a lot of people at the company.

Cons

You need to be ready for continuous change at Salesforce. There are constantly new org changes, periodic layoffs etc. It's really just part of working at the company.

Viewing 724 - 726 of 22,620 Reviews

Glassdoor has 26,189 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.