Salesforce reviews

4.0

79% would recommend to a friend

(22,579 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Dec 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Talented people, downtown SF location, CEO Marc is great in continuing to maintain a momentum as well as buzz in the market

Cons

A lot has gone wrong lately at Salesforce.com. I will list a few: * Acquisitions left and right are not very motivating for the employees as they are now just becoming integration agents rather than innovating anything that they can be proud of. * Don't believe the Gartner report or Forbes Most Innovative company award. Innovation is at it lowest point in the company ever. Most people in R&D are completely disassociated with the product they are building. Forget about innovation, they don't even understand the customer needs well enough. * Salesforce is now like a giant Sloth. Things that used to get done in a week now take over a year. Rapid hiring to improve the speed has helped in the past but hiring more people, especially in R&D isn't valuable anymore. * Most old-timers in R&D have left including both executives and engineers. New executives hired in R&D are kinda old-school Oracle/EMC guys who don't even know what Salesforce used to be. Culture has changed beyond repair. Result: No innovation, not much accountability, politics, bunch of process that no one needs but no one dares to change. * Ancient technologies, monolithic giant code base that no one really understands now. No unit testing, everything is tested through functional blackbox testing; you can change something that can result in something completely unrelated broken; Developer productivity is at the lowest that I have ever seen in my career. Think about it this way - You code for a day and fix test failures for next 5 days. Not rewarding at all. * Big initiatives always keep coming in a top-down way. More than half of them end up nowhere.

2.0
Dec 19, 2013

Chaos

Recommend
CEO approval
Business Outlook

Pros

Great compensation. Very smart people.

Cons

Salesforce operates on the verge of Chaos. They act like a $3M company when its really a $3B company. Very little thought of planning goes in to anything. This drives a culture of groups just doing "something". This drives tons of inefficiency and work done for nothing. The company is extremely hierarchical. Asking questions or participating in the process is frowned upon. The top dogs of a group make a decision and its just go do it. There is no seat at the table for discussion.

4.0
Dec 17, 2013
Recommend
CEO approval
Business Outlook

Pros

A lot of perks, from outings, to snack rooms, good location, nice office, and the people were great to work with. Also the product is the best in the industry, so in many cases it sells itself. It's a work hard, play hard environment.

Cons

It's getting very political with the change of the guard to a more Oracle centric management team. Territories are thinly sliced and watered down unless you're in the good graces of your manager or the most senior person on your team, and if you're stuck with a bad one someone has to leave or get promoted for you to get a bigger slice. Work life balance is so/so...each manager determines if you can work from home with no real "program". Base salaries are below average in the industry.

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