Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Aug 20, 2017

Chaotic company with poor leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Visionary CEO + Philanthropic bent + Good pay and work/life balance + Exciting company (at least from the outside)

Cons

- Chaotic environment where leaders are continuously changing direction - Siloed teams with limited opportunities to learn and grow - Poor leaders (many who do not have the maturity for the positions they hold) - Very little emphasis on developing the team. Every boss is busy managing up. - Lots of average people - TONS of politics

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Salesforce Response
8y
Thank you for sharing your feedback with us. We know that good leadership and developing our people are two keys to our continued success. We have been doubling down on leadership and manager development to help improve the working environment for everyone. You can help by providing your leaders and managers with honest feedback on what they can work on in the Feedback app and by participating in the twice-yearly employee survey. Recently, we've introduced an internal recruiting team to help our employees more easily find and move to their next opportunity inside the company. Please stick with us and keep bringing your energy and passion to work everyday. People like you who care and speak their mind help make Salesforce better for everyone.
3.0
May 11, 2017

Great company with some terrible senior leaders

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company values and commitment to giving back to the community. There are many well-meaning and passionate leaders who support and enable a corporate positive and enlightened corporate culture. There are several departments that truly embody the wonderful aspects of the company, collaboration, work/life balance, philanthropy, employee development, and innovation. The company has a good perspective on reasonable employee amenities, providing a good work environment without creating an entitled workforce. The benefits and compensation are average for the industry.

Cons

Bad managers thrive creating terrible and deep differences between departments and culture. Extremely difficult for an employee to seek help or remediation from bad situations - "star" executives trump any negativity surrounding them. No performance management process which leads to discretionary and highly subjective annual reward and comp process. No long term plan and huge disconnects between finance, real estate, and business groups. Rapid employee growth without thought leading to high OpEx and zero profit.

2.0
Mar 10, 2017
Recommend
CEO approval
Business Outlook

Pros

Great products and vision for adding more.

Cons

All comms are mktg comms, incl EE comms. Reality doesn't match the hype. Corporate culture (Ohana) embraces liberal politics and public shaming. Company is a vehicle for the CEO's cult of personality, which results in groupthink. Success depends more on popularity, corporate politics, and self-promotion than on merit. Advancement requires enthusiastic adoption and practice of Ohana, including the liberalism, which creates more groupthink.

Viewing 262 - 264 of 22,513 Reviews

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