Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
1.0
May 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Generally the people there are great to work with but they are far and few between because good talent is leaving the company left and right. The culture is changing.

Cons

Some of the worst people managers I have ever worked with. It's a selfish, entitled, hero culture, no one cares about developing their teams. They are just looking for their own promotions and encourage others to only think about their own career advancement.

1.0
Mar 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice office, great amenities and added perks if you're a Salesforce employee and not a contractor.

Cons

The stress level associated with any job at the Hillsboro office is through the roof. You will feel like you've aged a million years every day you work here. If you are a contractor, expect to be treated like a child, criminal and overall second class citizen. Training program seems to be okay IF you are a Salesforce direct hire...if you're a contractor you are given squat. The biggest problem is the support setup in general that Salesforce has and their customers ARE ABSOLUTE MONSTERS. These are the worst, most entitled people you will ever speak to and in part because of the smoke all The AEs blow up customers butts just to get a sale which are unrealistic. If you are hired at this location as a contractor...prepare to be set up for failure the moment you step foot in this office. For your sanity...work somewhere else.

1.0
Jul 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Very few redeeming qualities. Literally you're taking a spin of the roulette when being hired as 9/10 of the managers of this site are incompetent buffoons with self-inflated egos. The Hillsboro office is a mere transfer of former yahoo customer service employees and STREAM employees, so expect nothing but metrics to guide your way. Inane goals and constant asking to work overtime. Will promise career growth, but beware! They only mean 'growth' in the sense that they want to keep you trapped in customer service, no matter your intelligence or background. Pro: free coffee, yet most companies offer something similar, especially tech companies.

Cons

Far too many to list. Middle management aside from two people are mindless drones who don't care about your well-being and reduce you to a metric. Impersonal bad stereotypes of the types who live out in Hillsboro. Constant pressure to drive down the backlog so we can fire outside vendors from assisting the company with the work. Mindless training that is both insulting and redundant for people who have worked longer than 4 months with cases. Bloviated executives who think they're rewriting the internet but in reality take 'trends' like wearable technology that tracks fitness and builds some silly api for salesforce to make your fitness goals a company competition. Acts like they invented the cloud, which btw has been in existence as long as the internet has existed. Cloud= cluster of servers that off load the processing of a computer. Software is stuck in the early 2000s in terms of design aesthetics and UI. For a billion dollar company they are getting away with murder with how clunky and inefficient the system works, but they would rather hire an army of customer reps than hire some competent programmers to improve the system. Unethical policies regarding promising Indian immigrants the golden ticket of a green card, yet in reality just use them as work/coding horses to pump out mediocre programs. Fail to see any real innovation within the company, but loves to ride off the innovation of other companies and then celebrate it as their own success story. I think this company relies upon the ignorance of businesses to buy into systems simply cause they're easy to access, not at all easy to use. Yes a cloud based, internet system is easier to login, but salesforce is an unequivocal mess of a company, both from a software standpoint and internally. They make lots of money, yes by that metric they're successful, but should not even be considered in the top 100 of tech companies worldwide because they lack any TRUE VISION.

Viewing 268 - 270 of 22,513 Reviews

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