Salesforce reviews

4.0

79% would recommend to a friend

(22,513 total reviews)
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Marc Benioff

80% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

23K reviews
5.0
Dec 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Best front end system(s) of engagement in the business. The platform earns you time to speak with all executive lines of business about strategic direction and where you can support their success. It's one of the biggest reasons that I've come back to the company. There's some great competition for enterprise sales with AWS and Google Cloud but I'd much rather speak to executive stakeholders rather than IT about Infrastructure. Lot's of meat on the bone for things to sell with recent acquisitions.

Cons

It's up to you to build healthy boundaries around work life balance when you are working at the fastest growing enterprise company in the world. Occasionally, you can get boxed in with certain verticals (teams) not wanting you to venture outside of their linear career path. Emerging commercial business roles are subject to transactional sales and relationships but show me a company where that's not the case. Occasionally implementation partners are not adequately prepared to take on large deal implementations which can result in customer satisfaction issues. These can linger and be stressful but there are the right resources on the Salesforce end to make things right.

1.0
Oct 7, 2019

The master of disguise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good to put on resume, free snacks, good compensa tion

Cons

Looks like a superb company from the outside with good benefit & culture. Under the lid is a toxic, back stabbing culture with products driven by marketing & apple polishing. Products are written with outmoded design & scattered codes which obviously were forced to push into the production because the upper leadership need stuff to put in their release notes so they can keep touting about their “innovation” and “progressiveness”. Customer Supports are the most pitiful people I have ever seen given that they have to support the products that are not even documented whatsoever and the product managers are ditching them being unresponsive & supportive. The company needs to grow in order to keep their investors pleased however almost all territories in all regions are already saturated so they are now being forced to riskier moves - riskier M&A like tableau and territory like China. The yet worst part is that I saw managers solicited good reviews on Glassdoor or Vorkers in Japan so I seriously doubt how true are other positive reviews...

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Salesforce Response
6y
Thank you for your review. Please know that as a company, we would not solicit positive reviews on Glassdoor or Vorkers. We value these platforms (and our Employee Opinion Survey) as areas for feedback. If you're aware of managers asking for positive reviews, please let us know. It's also unfortunate to read about what you've listed in your cons as it is counter to the culture that we have been working hard to create here at Salesforce. It would be helpful for us to hear more about your experience so that we can better address what you have written. Even though you've left, can you please reach out to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com (http://www.salesforce.ethicspoint.com/) to provide further details?
3.0
Aug 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Some great people work here. It´s also great working with innovative technology that is constantly changing. With a bit of luck you can make some money on occasions. Very good benefits.

Cons

Extremely unrealistic targets. High pressure on 30% YOY growth. 95% of AEs don´t hit monthly targets which creates a lot of low morale across the board. A lot of politics; you must shmooze the right Senior Managers to get anywhere. A lot of arrogance as well by certain Directors/RVPs who won´t give people who don´t play the game the time of day. The culture has been highly tailored and well thought out to retain staff - if you enjoy cheesey happy clappy culture with no thought as to the reason behind it then you´ll enjoy it! Base salary is well below market rate.

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Salesforce Response
6y
Thank you for your feedback and I'm sorry to see you're no longer with the company. We understand that the role of an AE is not always easy and can come with high stresses. We are always looking for ways that encourage employees to share feedback with us as we aim to improve. Even though you've left, we'd still be interested to hear more about some of the behaviours you've described in your cons. If you'd like to provide more details anonymously, please reach out to our third-party provider Ethicspoint at http://www.salesforce.ethicspoint.com.
Viewing 277 - 279 of 22,513 Reviews

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