Salesforce Success Engineer- Developer Support reviews

4.4

91% would recommend to a friend

(298 total reviews)
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Marc Benioff

81% approve of CEO

78% positive business outlook

Success Engineer Developer Support employees have rated Salesforce with 4.4 out of 5 stars, based on 298 company reviews on Glassdoor. This indicates that most Success Engineer Developer Support professionals have an excellent working experience there. Salesforce is rated in line with the average (within 1 standard deviation) by Success Engineer Developer Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

298 reviews
3.0
Nov 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Salesforce do an amazing job at hiring great talent and people. The people make the culture and is the reason I like the company.

Cons

I think it's easier to list them: - Massive lay offs without any thought for the implcations (removing experts and not replacing them) - Focus on Signature and diluting the value of Premier. Major churn over the horizon, as soon as customers realise how much they are spending for a service they arent using, - The mood at Salesforce is very glum, no trust in management and jobs don't feel safe. - Especially in success the promotion route is very limited, managers never move on, and you are fighting with everyone else for a promo.

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Salesforce Response
2y
Thank you for taking time to leave your feedback. We understand that any workforce reduction is difficult, and we empathize with the impact it has had. These decisions aren't taken lightly, and were driven by the need to adapt to changing business circumstances. We've listened (and will continue to do so) to feedback from employees requesting more transparency into our promotion process, and have taken active steps to update the process to provide more visibility and insight into what goes into promotions. We know we have opportunities for improvement and will continue to stay focused on evolving our processes. While the organization has certainly undergone many changes, what remains the same is our commitment to our core values and our employees. Thank you again for sharing your experience.
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