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      Salesforce

      Engaged Employer

      Salesforce Success Engineer- Developer Support reviews

      4.4

      90% would recommend to a friend

      (278 total reviews)
      avatar

      Marc Benioff

      80% approve of CEO

      77% positive business outlook

      Ratings by category

      4.6

      Compensation and benefits

      4.4

      Diversity & inclusion

      4.3

      Work/Life balance

      4.1

      Culture & values

      4.0

      Career opportunities

      3.7

      Senior management

      Success Engineer Developer Support employees have rated Salesforce with 4.4 out of 5 stars, based on 278 company reviews on Glassdoor. This indicates that most Success Engineer Developer Support professionals have an excellent working experience there. Salesforce is rated in line with the average (within 1 standard deviation) by Success Engineer Developer Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      278 reviews
      4.0
      Jan 3, 2026

      Company Leadership needs changed

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares about my role and provides adequate support for us to succeed. Colleagues are some of the smartest people I’ve ever met Great team spirit in our department, seemingly little backstabbing. Satisfied with pay package. Outside peak period (depending on customer + Q4 of Salesforce), job is pretty much 9-5. Fair pay package overall.

      Cons

      A lot of customer success resources (inc. Technical Support) are not adequately invested in and losing people like crazy. Has a significant impact on satisfaction of my customers and churn driver. Additionally, the companies (rightful) focus on Account Executives sometimes leads to them getting the last word, which can result in short term commission oriented behaviour that damages customer relationship long term. Company focus is all over the place. Message from company leadership is driving Agentforce adoption, reality on ground is often that customers are only interested in our traditional products. Luckily middle management is more realistic.

      Viewing 16 - 18 of 278 Reviews
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      Glassdoor has 26,059 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.