Is Salesforce a good company to work for as a Success Engineer- Developer Support?

Success Engineer- Developer Support professionals working at Salesforce have rated their employer with 4.4 out of 5 stars in 297 Glassdoor reviews. This is a higher than average score with the overall rating of Salesforce employees being 4.0 out of 5 stars. Search open Success Engineer- Developer Support Jobs at Salesforce now and start preparing for your job interview by browsing frequently asked Success Engineer- Developer Support interview questions at Salesforce .

Does Salesforce pay Success Engineer- Developer Support employees well?

Success Engineer- Developer Support professionals rate their compensation and benefits at Salesforce with 4.6 out of 5 stars based on 297 anonymously submitted employee reviews. This is 6.7% better than the company average rating for salary and benefits. Find out more about Success Engineer- Developer Support salaries at Salesforce.

What are the top reviewed jobs at Salesforce?

Account Executive (2532) , Software Engineer (538) , Business Development Representative (BDR) (525) , Senior Account Executive (425) , Technical Support Engineer (383) , Sales (311) , Director (281) , Solution Engineer (227) , Enterprise Account Executive (224) , Senior Software Engineer (222) , Member of Technical Staff(MTS) (213) , BDR (210) , Sales Development Representative (SDR) (209) , Solutions Engineer (199) , Manager (196)

What are the pros of working at Salesforce according to real employee reviews?

"Salesforce promotes a great culture as a company and that is reflected in the employees' interactions at the company" ((in 2832 reviews)); "Many might have told about all the great benefits salesforce offers and everything is true :" ((in 2779 reviews)); "In company there are great people that work and they also make it pleasant for another to work there." ((in 1649 reviews)); "Good Work life balance and OOM" ((in 1352 reviews)); "fun to work for and the poeple are nice plus pay is good" ((in 1022 reviews))

What are the cons of working at Salesforce according to real employee reviews?

"Managers are bad and rude here" ((in 449 reviews)); "Frequent layoffs and an unstable job environment can lead to job insecurity and disrupt career stability." ((in 387 reviews)); "Long hours (depending on which team you support) but generally speaking it's long hours and sometimes odd hours" ((in 135 reviews)); "Our upper management forced us to come in to the office the day before a major Holiday and is routinely cruel for sport." ((in 87 reviews)); "Inexperienced middle management" ((in 77 reviews))

Salesforce Success Engineer- Developer Support reviews

4.4

91% would recommend to a friend

(297 total reviews)

Marc Benioff

81% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (297 reviews)

Ratings by demographic groups

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Success Engineer Developer Support employees have rated Salesforce with 4.4 out of 5 stars, based on 297 company reviews on Glassdoor. This indicates that most Success Engineer Developer Support professionals have an excellent working experience there. Salesforce is rated in line with the average (within 1 standard deviation) by Success Engineer Developer Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

297 reviews

5.0

Oct 7, 2021

Great first workplace

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Competitive salaries and great benefits, customer-centric, listening to the markets.

Cons

A bit slow from time to time due to the massive organisation. Some degree of politics.

3.0

Sep 22, 2021

Workload is high and salary is adequate

Customer success engineer

Recommend

CEO approval

Business Outlook

Pros

It provides good exposure and learning experience about the background process, workings.

Cons

The workload is too high as compared to salary even the service-based companies are providing better package marginally. You get to work as your own team lead but with a system engineer salary.

Salesforce Response

4y

First, thank you so much for your commitment to Salesforce over the past 3 years. I'm a bit concerned about what you've described in your review, especially your mention of being questioned about your sick leave. We’d greatly appreciate it if you could reach out to our anonymous third-party provider EthicsPoint at salesforce.ethicspoint.com to share additional information.

3.0

Sep 11, 2021

Great team, difficult KPIs and processes

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great company culture, ability to bring your authentic self to work, incredible perks and benefits, flexible work and life balance, volunteering time given to employees

Cons

Difficult to achieve targets, processes keep changing each year, lack of job security due to cuts to the success management team in early 2020, difficulty in retaining talent (due to changes each year), role has become less and less consultative and more and more ad-hoc servicing a various range of requests from stakeholders within the business and customers externally, it seems that the changes are always out of everyone's control

Salesforce Response

4y

We're actively listening to feedback and appreciate you sharing the difficulties you're currently facing within your role. Should you wish to provide further details, I'd like to suggest reaching out to your manager who will be able to work with you personally to better understand the situation.

Viewing 205 - 207 of 297 Reviews

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Salesforce Success Engineer- Developer Support reviews

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Great first workplace

Workload is high and salary is adequate

Great team, difficult KPIs and processes

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