Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Secureworks

      Part of Dell Technologies

      Is this your company?

      Secureworks reviews

      3.6

      70% would recommend to a friend

      (716 total reviews)

      Wendy Thomas

      62% approve of CEO

      41% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      3.9

      Culture & values

      3.9

      Diversity & inclusion

      3.9

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Secureworks has an employee rating of 3.6 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      716 reviews
      4.0
      Mar 7, 2019

      Great Company!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great CEO and leader in the MSSP field.

      Cons

      Confusion in the channel dept

      5.0
      Mar 4, 2019

      Supportive culture, amazing services/solutions, smart people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Secureworks is an exceptional place to work. From the top down, everyone I've ever worked with truly wants to do a good job, delivering the very best to our clients and co-workers. People are smart, driven and hard-working. I haven't seen any big egos, really. Our senior leadership regularly speaks of our ultimate mission to make the world a safer place in order enable technological advancement and human innovation. It's also a very-family friendly atmosphere.

      Cons

      I honestly cannot think of one downside to working here.

      5.0
      Feb 20, 2019

      Opportunity at every turn for the right person

      Senior advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Internal jobs are easy to apply for and I have received 4 promotions during my tenure. The move policy for Dell is great as you can move around every 1.5 years given the right openings. Working remotely for the last 5 years has been a dream. Many people question whether they could pull it off. I don't have those issues because I'm focused and I know how to do my job well. Being able to move around the country has changed the direction of my life! SecureWorks Managers will take on people who don't necessarily fit the job but can grow into it. There's a ton of opportunity if you can rise to meet the challenges. Certs, Training, SANS etc. Dell has invested in multiple SANS certs and tuition reimbursement for many years. The maximum just went up to $5,250 a year!

      Cons

      I've had 12 managers during my tenure. Many different personalities from counting my bathroom break time to never talking at all. In the SOC there's very little trust due to the junior nature of the staff. I can't say there are any systemic issues honestly it just depends who's managing you. They give a lot of Jr. Managers change so it's double-edged. You may not want to be managed by somebody less experienced. Glue People: I work around tons of people who do exactly what you tell them but nothing else - the company can't or won't let them go. I call them glue people because they tend to stick onto you and collect money as long as possible. Many of them are making 100k+ and do 1/3 of what some of the hard-working people in the SOC do. There are many people getting paid too much for what they put out. They have bad attitudes, defensive, and very egotistical. Mostly that's the 5+ year folks.

      avatar
      Secureworks Response
      7y
      Thank you for taking the time to provide us with such thorough feedback. It is great to see both the positive side and areas of improvement that you have observed from your 8+ years with us. We are always looking for opportunities to improve our work environment and provide more positive experiences for our employees worldwide. If you have more ideas that you feel would help us with this ongoing goal, we would love to hear from you! Please reach out to your manager, our culture team, or me directly at feedback@secureworks.com. Thank you! Tom
      Viewing 493 - 495 of 716 Reviews
      Related searches: Secureworks jobs | Secureworks salaries | Secureworks benefits | Secureworks interviews
      ReviewsSecureworks reviews

      Glassdoor has 736 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.