Does Secureworks pay their employees well?

According to anonymously submitted Glassdoor reviews, Secureworks employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Secureworks. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Secureworks?

70% of Secureworks employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Secureworks 4.3 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Secureworks?

Software Engineer (23) , Information Security Analyst (18) , Senior Software Engineer (18) , Account Executive (15) , Security Analyst (14) , Cyber Security Analyst (13) , Senior Advisor (10) , Senior Analyst (10) , Senior Security Analyst (10) , Director (9) , Analyst (8) , Customer Success Manager (8) , Principal Software Engineer (8) , Sales (8) , Senior Manager (8)

What are the pros of working at Secureworks according to real employee reviews?

"Great people that try to do what's right for clients and for employees." ((in 56 reviews)); "Work life balance is good" ((in 38 reviews)); "The benefits are through Dell Technologies and are great; the time" ((in 38 reviews)); "Great team to work with." ((in 26 reviews)); "Good Pay." ((in 22 reviews))

What are the cons of working at Secureworks according to real employee reviews?

"The management is poor and the operations are very 'by the seat of the pants'." ((in 37 reviews)); "Limited to nonexistence of minority senior leadership" ((in 24 reviews)); "Pyramid model wherein managers have to like you (all the managers in the department) in order for you move up." ((in 24 reviews)); "Technical team has experience big layoffs as well." ((in 22 reviews)); "Salary is low compared to others and no RSU." ((in 21 reviews))

What are employees saying about Secureworks layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Secureworks layoffs and their outlook for job security at Secureworks in 2026.

Secureworks reviews

3.6

70% would recommend to a friend

(715 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Ratings by category

4.3

Work/Life balance

3.9

Culture & values

3.9

Diversity & inclusion

3.9

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Secureworks has an employee rating of 3.6 out of 5 stars, based on 715 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

715 reviews

5.0

Feb 20, 2019

Opportunity at every turn for the right person

Senior advisor

Recommend

CEO approval

Business Outlook

Pros

Internal jobs are easy to apply for and I have received 4 promotions during my tenure. The move policy for Dell is great as you can move around every 1.5 years given the right openings. Working remotely for the last 5 years has been a dream. Many people question whether they could pull it off. I don't have those issues because I'm focused and I know how to do my job well. Being able to move around the country has changed the direction of my life! SecureWorks Managers will take on people who don't necessarily fit the job but can grow into it. There's a ton of opportunity if you can rise to meet the challenges. Certs, Training, SANS etc. Dell has invested in multiple SANS certs and tuition reimbursement for many years. The maximum just went up to $5,250 a year!

Cons

I've had 12 managers during my tenure. Many different personalities from counting my bathroom break time to never talking at all. In the SOC there's very little trust due to the junior nature of the staff. I can't say there are any systemic issues honestly it just depends who's managing you. They give a lot of Jr. Managers change so it's double-edged. You may not want to be managed by somebody less experienced. Glue People: I work around tons of people who do exactly what you tell them but nothing else - the company can't or won't let them go. I call them glue people because they tend to stick onto you and collect money as long as possible. Many of them are making 100k+ and do 1/3 of what some of the hard-working people in the SOC do. There are many people getting paid too much for what they put out. They have bad attitudes, defensive, and very egotistical. Mostly that's the 5+ year folks.

Secureworks Response

7y

Thank you for taking the time to provide us with such thorough feedback. It is great to see both the positive side and areas of improvement that you have observed from your 8+ years with us. We are always looking for opportunities to improve our work environment and provide more positive experiences for our employees worldwide. If you have more ideas that you feel would help us with this ongoing goal, we would love to hear from you! Please reach out to your manager, our culture team, or me directly at feedback@secureworks.com. Thank you! Tom

2.0

Nov 1, 2018

Mishandling Talent/Customers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the BEST talent out there, hardworking, seasoned folks who are willing to help internally and externally. They are talented enough to keep small to large customers happy. Hands down the employees are the best in the business.

Cons

Going the way of Yahoo, circa 2013, bringing everyone back in house. If you are remote, you will no longer be eligible for promotions. Move to ATL at your cost and that can change. Qualified talent are overlooked for those who dine with managers, which leads to a poor management tree. They've also stopped listening to what customers want, so they are losing them and not gaining any new ones.

3.0

Oct 15, 2018