Secureworks reviews

3.6

70% would recommend to a friend

(716 total reviews)

Wendy Thomas

62% approve of CEO

41% positive business outlook

Secureworks has an employee rating of 3.6 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secureworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

716 reviews
5.0
Jan 6, 2019

Strong engineering team

Recommend
CEO approval
Business Outlook

Pros

From a 3 year current engineering employee with experience at multiple startups and mid/large companies: * Seasoned engineering leaders in mgmt and architecture that value solutions over ego and results over panic. * Several different products to work on provide lateral team or technology opportunity. * Engineering mgmt focused on empowerment, so squads own development process plus production and ship quickly using public and private clouds for development. * Flexible work life balance * Real ML and big data opportunities with extensive data sets and computing clusters. * Numerous skilled, long term employees willing to help you with problems or provide information

Cons

* Since it's a security company, internal controls are significant, which can be a pain point for those not used to such a highly mature environment. * Extensively collaborative scrum/squad/agile teamwork means that team members have to proactively work with managers on development plans in order to identify opportunities to shine.

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Secureworks Response
7y
Thank you for taking the time to share feedback with us! We take a lot of pride in our company culture and strive to create an environment that is enjoyable for all of our team members. We are always looking for ways to provide a great work atmosphere for all of our team members. If you have ideas for how we can continue to grow and improve, we encourage you to bring those ideas to your managers or our culture team. You can also send feedback directly to me at anytime by writing to feedback@secureworks.com. Thanks again! Tom
3.0
Jan 6, 2019

Security leader

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Acknowledged industry leader - Breadth of services

Cons

Management structure needs to stabilize. It has been in a constant state of change for several years now.

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Secureworks Response
7y
Thank you for taking the time to provide us with feedback and for your time and contributions as a Secureworks team member. We take a lot of pride in the company culture that we have built at Secureworks since our entrerpreneurial roots. We are always looking for opportunities to improve our work environment and provide more positive experiences for our employees worldwide. We welcome any comments that you have about your experiences with Secureworks. Feel free to reach out to me at feedback@secureworks.com. Thank you again for your time! Tom
4.0
Dec 17, 2018

Great place to work! HR needs a little more customer focus.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Challenging work. Very flexible for time and location. Has a culture of problem solving.

Cons

HR issues are slow to resolve. Secureworks relies on the Dell HR systems, and the local HR reps do not always display the best customer service skills.

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Secureworks Response
7y
Thank you for taking the time to provide us with feedback. We are always looking for opportunities to improve our work environment and appreciate your feedback on internal customer focus. If you have ideas that you feel would help us with this ongoing goal, we would love to hear from you! Please reach out to your manager, our culture team, or me directly at feedback@secureworks.com. Thank you! Tom
Viewing 286 - 288 of 716 Reviews

Glassdoor has 736 Secureworks reviews submitted anonymously by Secureworks employees. Read employee reviews and ratings on Glassdoor to decide if Secureworks is right for you.