Semrush reviews

4.0

77% would recommend to a friend

(596 total reviews)
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Bill Wagner

83% approve of CEO

64% positive business outlook

Semrush has an employee rating of 4.0 out of 5 stars, based on 596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Semrush employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

596 reviews
1.0
Feb 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work options, PTO, health insurance. Only people that are truly desperate for a remote role should apply.

Cons

- This company has been around for far too long to be this unorganized. It's truly embarrassing. - No company culture, support in any fashion, diversity, growth opportunities - Untrained/out of touch management - Every single review response here is misleading or factually incorrect

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Semrush Response
2y
Dear Colleague, We are continuously looking for ways to improve, which is why we pay close attention to opinions on this platform. Negative feedback, in particular, is always noted and is addressed internally. Also, we understand that our approach may not suit everyone, and apologize for not meeting your expectations. We also regret any discrepancies in how certain situations are perceived. Nevertheless, we remain open to further discussions. Yours, the Semrush Team
1.0
Mar 17, 2024
Recommend
CEO approval
Business Outlook

Pros

If you don't need a freedom to express and defend your views, you might stay long and enjoy nice perks, regardless of your actual job performance.

Cons

The key to remaining employed within the company is aligning with the CEO and his favourites. Performance and results hold little significance if you do not conform to their views. Witnessed numerous instances of abrupt dismissals due to individuals expressing differing opinions rather than being agreeable. Sudden termination of entire marketing teams and management across various levels without providing information on the new point of contact - this pattern is considered standard. Upon becoming an unsuitable employee, my computer access was unexpectedly blocked, leaving my sales team unaware, with no new point of contact and forcing them to resort to social media for contact. This confusion persisted for a month until legal intervention secured compensation. The stress was immense, especially while balancing breastfeeding responsibilities, despite five years of dedicated service, i faced demands to be physically present in the office for eight hours while the team worked remotely... When I opted for maternity leave, they asked for documents to be brought to the office. Upon my arrival, my access pass was blocked, necessitating police involvement to resolve the issue.

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Semrush Response
2y
Dear Sender, we appreciate your time spent on sharing this detailed perception, however, memories of the situation may vary. Labor law and ethical principles is what we pay most attention to in disputable situations, and the case you described was not an exception. On top of this, we always stay true to our internal values and keep a close eye on actions that potentially breach them. Yours, the Semrush Team
1.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Semrush did offer valuable training and learning opportunities, particularly regarding their solid product. This aspect could be highlighted as a positive takeaway from the experience.

Cons

Working at Semrush was a frustrating experience due to numerous organizational shortcomings. Communication and trust were severely lacking, creating a sense of uncertainty and disconnection among employees. At the managerial level, there was a noticeable lack of direction and competence, leading to confusion and frustration within teams. One of the most concerning issues was the constant changes in the sales compensation structure. Quotas were frequently increased while sales reps were paid less, creating a demotivating environment and eroding trust in the company's leadership. Excuses such as "we're flexible to changes" were commonplace, but it became evident that these changes were not well thought out and often compromised employee well-being. Furthermore, it was disheartening to see the CEO's disregard for the sales team's importance within the company. This lack of belief in the sales function translated to zero motivation for employees, further exacerbating the already poor morale. Overall, working at Semrush felt like being on unstable ground, with the constant fear of job insecurity looming overhead. The company's focus on pleasing investors at the expense of its employees' well-being only added to the dissatisfaction. It's clear that significant changes are needed to create a more satisfactory and sustainable work environment.

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Semrush Response
2y
Dear Colleague, Thank you for the feedback. We always try to ensure that communications about upcoming changes are made in advance, as clearly and openly as possible. We understand that all changes can make people worried and insecure; but sometimes they are needed as an opportunity to drive the business to success. Apologies for any inconvenience caused, and thank you once again for sharing your opinion here! Yours, the Semrush Team
Viewing 13 - 15 of 596 Reviews

Glassdoor has 665 Semrush reviews submitted anonymously by Semrush employees. Read employee reviews and ratings on Glassdoor to decide if Semrush is right for you.